Had an issue with the delivery - whilst Fluid took every step to ensure i received my goods (admirable and thank you) I felt that the communication was lacking and I had to chase for updates on...
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Karen
Fluid Branding
9 years ago
Hi Sarah, I'm really sorry you had to chase up on your order. This is not the level of service you should have received and I apologise that in this instance you had to do so. Your account manager will be in touch with you today to remedy the situation with you.
We always get an excellent service from Fluid branding. Our sales contact is really patient and helpful and I always feel we get a very personal service.
Karen
Fluid Branding
9 years ago
Lovely feedback thank you. We'll pass your kind comments on to Jemma!
Very efficient service, did exactly what we wanted and advised sensible ways to achieve our goals. Product arrived on the day promised and was of top quality.
Karen
Fluid Branding
9 years ago
Super experience. We're so glad to have been the company to provide it!
Unfortunately I had a bad customer experience. Firstly, the item that I had placed an order for was accepted for me to be advised that it was actually out of stock a few days later which delayed...
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Karen
Fluid Branding
9 years ago
We are so sorry you had the problems that you did with this order. This is far from the service we strive to deliver. We will be in touch very soon to discuss this order with you and see if there is any way we are able to regain your trust and prove that we can provide the service you deserve.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.