awful service
was told my parcel would turn up ON TIME for an event they were needed for, somebody else has incorrectly put my address on there delivery note and there are currently saying its my...
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Jess
Fluid Branding
5 years ago
Hi there, we're really sorry to hear your order hasn't been delivered when asked for. We have spoken to your account manager who is looking into the matter and will be in touch with you ASAP.
Trusted Customer
5 years ago
I'm already dealing with Emma I've said many times I want a refund due to the shocking service and she said I put the address in wrong but the invoice stats my address, I want a refund to resolve this I've told her this put she's just trying to make her problem mine this is disgusting, i want a refund full stop so I can use a proper company with a proper courier
Jess
Fluid Branding
5 years ago
We are really sorry that your order hasn't gone to plan. Rest assured we are looking into the issue and doing everything we can to get this fixed for you. Our team will be in touch to discuss this further with you.
All I can say is excellent. Kevin was on the ball right form from the start and could not do enough to help get me the items I wanted. Will certainly use this company again and would recommend to all
Karen
Fluid Branding
5 years ago
Ahhh you've made Kev's day! Thanks so much for the glowing feedback!
We recently ordered some branded coasters which were great quality and delivered quickly, so good we've already ordered some more. Vicki Crosby was really helpful and made the process quick and easy....
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Karen
Fluid Branding
5 years ago
That's fantastic to hear, thank you so much for the recommendation!
Product reviews
Date of purchase: 08/24/2020
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HK
Hannah Kennerley
Feefo Verified
5 years ago
What Hannah Kennerley said about Fluid Branding:
Great speedy service
Jess
Fluid Branding
5 years ago
Thanks so much for your review!
Product reviews
Date of purchase: 08/17/2020
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Trusted Customer
Feefo Verified
5 years ago
Always very quick to respond to my enquiry, i find them very helpful, this time there was a slight delay on my product but was kept up to date throughout.
Jess
Fluid Branding
5 years ago
Sorry to hear there was a delay! Thanks for leaving your feedback.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.