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Fluid Branding Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 3,056 reviews

Trusted Customer

Feefo Verified

4 years ago

Good Product Knowledge

I spoke with a couple of people and one, in particular, Seamus was great, knew the product I was talking about and got a euro quote over to me asap.

Kala

Fluid Branding

4 years ago

Yes Seamus! So happy to hear that he could help you out on this occasion.

Product reviews

Date of purchase: 10/20/2021

Stephanie Dean

Feefo Verified

4 years ago

What Stephanie Dean said about Fluid Branding:

Excellent company to deal with

Doing with Fluid is always straight forward and quality items are produced.

Kala

Fluid Branding

4 years ago

Excellent review! Thanks for choosing Fluid.

Product reviews

Date of purchase: 01/19/2022

Helen

Feefo Verified

Nottingham

4 years ago

What Helen said about Fluid Branding:

Simply great!

We ordered branded key rings and the service from Megan and Tommy was great. The product itself if excellent quality and we would definitely used Fluid Branding again.

Kala

Fluid Branding

4 years ago

Go Megan and Tommy! We look forward to working with you again.

Product reviews

Date of purchase: 01/13/2022

Simon Wright

Feefo Verified

4 years ago

What Simon Wright said about Fluid Branding:

Excellent service. Timely and great communication. Will be using again!

Kala

Fluid Branding

4 years ago

We look forward to working with you again! Thanks for choosing Fluid.

Product reviews

Date of purchase: 01/06/2022

Beverley de Valmency

Feefo Verified

4 years ago

What Beverley de Valmency said about Fluid Branding:

Awesome Branded goods

Great service, great product, great price, boom!

Kala

Fluid Branding

4 years ago

Great stuff! Thanks for choosing Fluid.

Product reviews

Date of purchase: 11/30/2021

Trusted Customer

Feefo Verified

4 years ago

delays in shipment not good enough. Kelly had her out of office email on and wasnt helpful. Caroline was helpful and did her best to sort situation.

Kala

Fluid Branding

4 years ago

We're really sorry for any delays in your order due to customs, we apologise for any inconvenience caused by this. We are very happy to hear that Caroline was helpful and did her best to solve the problems with your order.

Product reviews

Date of purchase: 11/25/2021

Vicki Young

Feefo Verified

4 years ago

What Vicki Young said about Fluid Branding:

Initial responses positive

I felt that the initial service received was good however as we progressed the emails received were at times rude and at times the communications made me feel like I was being difficult as original...

Kala

Fluid Branding

4 years ago

Thank you for your review, we're really sorry that you felt you received poor communication during the order process, we are investigating this matter and will address it accordingly. This is not the kind of service that Fluid wish to provide for their customers.We apologise for any inconvenience caused, your account manager will personally be in touch with you to discuss these issues further.

Product reviews

Date of purchase: 09/21/2021

Trusted Customer

Feefo Verified

4 years ago

Not a happy customer

The process from initial enquiry to product approval was slow. The product that Fluid provided was fine but the branding of the product was far from satisfactory. It was too small and not even my...

Kala

Fluid Branding

4 years ago

We're really sorry to hear about your negative experience with us. After getting in touch with your account manager, I have seen that we have now been able to offer you a refund for dissatisfied branding and a refund on the wrongly charged import duty. We hope that you can accept this from us and we are sorry for any inconvenience caused by us.

Product reviews

Date of purchase: 12/01/2021

Alexandra Deterte

Feefo Verified

4 years ago

What Alexandra Deterte said about Fluid Branding:

They were fantastic! will be using them again.

Fluid were excellent. So helpful and friendly. I had a lot of questions as it was a work order and they were great!

Kala

Fluid Branding

4 years ago

So happy to hear this - Thanks for choosing Fluid!

Product reviews

Date of purchase: 12/02/2021

Trusted Customer

Feefo Verified

4 years ago

Very disappointing

Poor communication throughout order and production regarding product availability and delivery expectations. Underwhelming product finish. Overall very disappointed and a stressful experience. Won't...

Kala

Fluid Branding

4 years ago

We're so sorry that you felt disappointed about your ordering process, at Fluid we aim to make everyone's experience as positive as possible. In regards to your product, an account manager has reached out to you to try and rectify this issue. Sorry again for the inconvenience.

Product reviews

Date of purchase: 11/19/2021

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Fluid Branding Reviews

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Alvaro Webbing KeychainMore reviews of this product (1)View product websiteExcellent product, well packaged.

0.58ltr Straight Sided Beer GlassMore reviews of this product (2)View product websiteExactly what I wanted. Very pleased.

Zamzam 330 ml Insulated TumblerMore reviews of this product (1)View product websiteGreat quality, would buy again

HardTop MatMore reviews of this product (2)View product websiteproduct is fine and does what it says

Sonora Plus Recycled Paper Notebook + PenMore reviews of this product (1)View product websiteIt is good for what we requested, disappointingly the original colour we ordered was then not available for a timely delivery so we had a mix of 2 different colours in order to meet our deadlines.

Foldable Silicone CupMore reviews of this product (1)View product websiteThis eco friendly product is easy to use

Notelux 96 Pages NotebookMore reviews of this product (1)View product websiteWe ordered 100 A6 notebooks with our work logo on the cover and they are beautiful and amazing quality

Carpenters PencilMore reviews of this product (1)View product websiteI ordered the carpenters pencil, mugs and bamboo pens. The pencils are ok, however the colouring and placment of logo on the mugs is quite different to the preview and the logo can hardly be seen on...Read more

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