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Flooring Direct Reviews | Customer Service Reviews for https://www.feefo.com/reviews/flooringdirect | Feefo

Displaying all 1,748 reviews

Geoffrey Imms

3 years ago

Date of purchase: 07/20/2021

What Geoffrey Imms said about Flooring Direct:

Would recommend all good and free delivery too at a reasonable price.

Flooring Direct

3 years ago

Thank you for your review, we genuinely appreciate the time you have taken to feedback your experience of dealing with Flooring Direct. Kind regards Hayley- Aftersales

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William Nigel Jenkins

3 years ago

Date of purchase: 07/27/2021

What William Nigel Jenkins said about Flooring Direct:

Good product delivered on time

Flooring Direct

3 years ago

Thank you for your review and your 5 star rating, it is very much appreciated! Kind regards Hayley - Flooring Direct

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Trusted Customer

3 years ago

Date of purchase: 07/27/2021

Arrived on time. Good quality

Flooring Direct

3 years ago

Excellent! Thank you for your review! Kind regards Hayley - Flooring Direct

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Trusted Customer

3 years ago

Date of purchase: 08/05/2021

When you phone the company you don’t get an answer when you do get an answer they promise to phone back but never do and so it goes on. I ordered flooring that never arrived I phoned managed to speak...

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Flooring Direct

3 years ago

Hello there, would you mind contacting me hayley@flooringdirect.co.uk, so that i can discuss your experience with you further please, i apologise for the lack of communication, and i look forward to speaking with you. Kind regards Hayley-Flooring Direct

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Trusted Customer

3 years ago

Date of purchase: 07/29/2021

Very Satisfied

Highly recommended, excellent service, quality product & promptly delivered - 5⭐️

Flooring Direct

3 years ago

Thank you for the lovely 5 star review. Kind regards Hayley- Flooring Direct

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Jane Gilman

3 years ago

Date of purchase: 08/04/2021

What Jane Gilman said about Flooring Direct:

Brilliant

Very prompt and very helpful

Flooring Direct

3 years ago

Thank you so much for your review, it is very kind of you to make time to leave comments on our page. Kind regards Hayley-Flooring Direct

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Victoria Ricci

3 years ago

Date of purchase: 08/03/2021

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What Victoria Ricci said about Flooring Direct:

Highly recommend

Easy to order, quick delivery, great customer service and quality product. Great value! Floored a whole 3 bed house!

Flooring Direct

3 years ago

Thank you for your lovely review, and for sharing your picture.... the flooring looks amazing! Kind regards Hayley

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Dave Wright

3 years ago

Date of purchase: 07/28/2021

What Dave Wright said about Flooring Direct:

Perfect trims for the job

Fantastic service, great price, quick delivery. I am a happy customer. Thank you

Flooring Direct

3 years ago

Hello Happy Customer! You are our favourite kind! Thank you for your review, we love to hear from our customers. Best wishes-Hayley Flooring Direct

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Janet Baker

3 years ago

Date of purchase: 07/30/2021

What Janet Baker said about Flooring Direct:

The product is an inferior quality

Flooring Direct

3 years ago

Hello there, I'm very sorry to hear you were disappointed with the quality of your purchase, if you would like to contact me (hayley@flooringdirect.co.uk) I will do my best to assist you. Kind regards Hayley- Flooring Direct

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Trusted Customer

3 years ago

Date of purchase: 07/10/2021

The whole experience from start to finish was a nightmare. Don’t use them.

The service from this company was horrific. Goods never turned up on time. Had to chase. Ended up getting refund for one item but took ages. Terrible service.

Flooring Direct

3 years ago

Hello there, i am very sorry to read these comments, we work extremely hard to meet and exceed the expectations of our customers, please contact me to see if i can do anything to rectify this situation. Kind regards Hayley - hayley@flooringdirect.co.uk

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About Flooring Direct

Flooring Direct deliver state-of-the-art carpet and flooring materials to people all over the UK. Our wealth of experience and buying power has enabled us to source some of the very best products and brands on the market and to sell them at the most competitive prices. We buy from the top manufacturers of carpet & flooring, both in the UK and overseas.

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0800 6444 581

Unit 1-4 Lodge Farm, Hollington, Derbyshire, DE6 3GA, United Kingdom

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