How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Alternative Airlines Reviews | https://www.feefo.com/reviews/flight-directors-alternative-airlines reviews

Displaying all 8,687 reviews

Trusted Customer

10 years ago

Date of purchase: 11/29/2014

I booked from Germany and didn't see clearly enough that the price was in GBP. Would…

I booked from Germany and didn't see clearly enough that the price was in GBP. Would be better to make it clearer.

Alternative Airlines

10 years ago

Thank you for your positive comments and I hope that Avianca made your flights enjoyable. We are currently redesigning both the Alternative Airlines web site and our on-line booking process, so your comment asking us to make the currency choice drop down more clearly identifiable is timely and I have passed your comments onto our web designers to take into account in the new design. May I wish you a very pleasant flight. best regards Paul Argyle Managing Director

See full customer review

Trusted Customer

10 years ago

Date of purchase: 11/28/2014

I was disappointed that I could not book extra leg room seats via phone.

See full customer review

Trusted Customer

10 years ago

Date of purchase: 11/24/2014

Good price and service

Alternative Airlines

10 years ago

Thank you for taking the time to leave feedback on your experience with Vietnam Airlines and Alternative Airlines. I am delighted that you were happy with the price. We look forward to welcoming you back to Alternative Airlines for any future travel plans Best Regards Sally

See full customer review

Trusted Customer

10 years ago

Date of purchase: 11/26/2014

The booking experience was very good

Alternative Airlines

10 years ago

Thank you for taking the time to leave feedback on your Vietnam Airlines booking experience. It's nice to gain a understanding of our customers experience and assists us greatly with future developments of our service Best Regards Sally

See full customer review

Trusted Customer

10 years ago

Date of purchase: 11/21/2014

Above expectations!

Alternative Airlines

10 years ago

Thank you for taking the time to leave feedback with us after your flight with Fly540. If Alternative Airlines can be of any assistance with any future travel plans do not hesitate to call. Best Regards Sally

See full customer review

Trusted Customer

10 years ago

Date of purchase: 10/15/2014

Really like being able to ring up and speak about any flight issues - excellent…

Really like being able to ring up and speak about any flight issues - excellent customer service - reliable, prompt, efficient and effective - based in UK so no language difficulties. This is the...

Read all

Alternative Airlines

10 years ago

Thank you for your feedback and I am pleased that we have always been able to provide you with an excellent standard of service and we look forward to welcoming you back to Alternative Airlines. May I take this opportunity to wish a pleasant flight with Vietnam Airlines Best Regards Sally

See full customer review

Trusted Customer

10 years ago

Date of purchase: 11/16/2014

The service was very good with no problems

Alternative Airlines

10 years ago

Thank you for booking your Asiana Airlines flight with Alternative Airlines. We are delighted that you had enjoyed your flight. Please do not hesitate to contact us for all your future travel plans Best Regards Sally

See full customer review

Trusted Customer

10 years ago

Date of purchase: 10/15/2014

All worked well. Bought online, printed out tickets, reconfirmed two days before and flew as…

All worked well. Bought online, printed out tickets, reconfirmed two days before and flew as planned with no hitches. Great service.

Alternative Airlines

10 years ago

Thank you for using Alternative Airlines to book your flight with Vietnam Airlines. Please do not hesitate to contact us to see if we can assist you with any future travel plans Best Regards Sally

See full customer review

Trusted Customer

10 years ago

Date of purchase: 11/15/2014

I would give 6/10 rating. Tickets are competitively priced. I like flights to leave on time.…

I would give 6/10 rating. Tickets are competitively priced. I like flights to leave on time. Flight entertainment could be updated. Cabin crew are always pleasant and helpful.

See full customer review

Trusted Customer

10 years ago

Date of purchase: 11/09/2014

Hope the flights go as smoothly as making the reservations!

Alternative Airlines

10 years ago

Thank you for your recent feedback on Alternative Airlines. May I take this opportunity to wish you a pleasant flight with Lufthansa and Vietnam Airlines, do not hesitate to contact us for any future travel plans. Best Regards Sally

See full customer review

Not received a review invite?

About Alternative Airlines

Alternative Airlines is an easy online flight search. We do not send you to another site to book or pay for your flights, we provide the whole service! Choose to pay flights with: PayPal, Fly Now Pay Later (UK residents only), Affirm (US residents only), Klarna, Apple Pay, Alipay, American Express, Amazon Pay, Visa, Mastercard or major credit or debit card services. Over 140+ currency options. Just search for flights as normal and simply select the payment method you would like to use when you decide to book. ATOL Protected and IATA Certified.

Read all

0203 770 8787

Gatwick House, Peeks Brook Lane, Horley, Surrey, RH6 9ST, United Kingdom

Why trust Feefo reviews?

Learn more about Feefo