Good response Had to ring twice to get the right paperwork
Good response
Got what we wanted
Brett
Flex Insurance
3 years ago
Hello,
Thank you for your feedback regarding our response.
Kind regards,
Brett Power
Direct Portfolio Support
0
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Trusted Customer
Feefo Verified
3 years ago
Highly recommend
Great service, friendly knowledgeable staff, excellent follow up and affordable.
Brett
Flex Insurance
3 years ago
Hello,
Thank you for your feedback.
It is great to read this regarding our team and these traits.
Have a nice weekend.
Kind regards,
Brett Power
Direct Portfolio Support
0
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JA
Janet
Feefo Verified
3 years ago
What Janet said about Flex Insurance:
Very responsive and helpful!
Brett
Flex Insurance
3 years ago
Hi Janet,
Thank you for your feedback.
It was a pleasure to assist you.
Kind regards,
Brett Power
Direct Portfolio Support
0
Share
Trusted Customer
Feefo Verified
3 years ago
Highly Recommend…
Great Customer Service. Quick and easy process. Highly recommend…
Brett
Flex Insurance
3 years ago
Hello,
Thank you for your feedback regarding our service and processes.
It is great to receive your recommendation.
Have a nice day.
Kind regards,
Brett Power
Direct Portfolio Support
0
Share
Trusted Customer
Feefo Verified
3 years ago
The customer service was very good.
They were very helpful.. I didn't have to wait long at all. Very friendly people. No
Brett
Flex Insurance
3 years ago
Hello
Thank you for your feedback.
It is great to read this regarding our team.
You mentioned No at the end, just checking if there was more to the feedback.
My email is brett.power@chu.com.au
Kind regards,
Brett Power
Direct Portfolio Support
0
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IA
Ian
Feefo Verified
3 years ago
What Ian said about Flex Insurance:
Final outcome was great.
Would have been 5 stars but for requests for information already provided. Nevertheless, the end result was great.
Brett
Flex Insurance
3 years ago
Hi Ian,
Thank you for your feedback.
I can see from the amount of team members assisting you, how this could have occurred. I will be looking into this further.
Have a nice day.
Kind regards,
Brett Power
Direct Portfolio Support
0
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BA
Barb
Feefo Verified
Port Lincoln
3 years ago
What Barb said about Flex Insurance:
Much appreciated introduction to FLEX Insurance
I would most definitely recommend Flex Insurance. It was great to be able to remove costly unnecessary add-ons that were irrelevant on our community groups requirements.
Brett
Flex Insurance
3 years ago
Hi Barbara,
Thank you for your feedback and recommendation.
As you have experience, we have flexible policies to meet the needs for Strata owners.
Kind regards,
Brett Power
Direct Portfolio Support
0
Share
Trusted Customer
Feefo Verified
3 years ago
Very efficient
Brett
Flex Insurance
3 years ago
Hello,
Thank you for your feedback regarding our team.
Have a nice day.
Kind regards,
Brett Power
Direct Portfolio Support
0
Share
Trusted Customer
Feefo Verified
3 years ago
Quick, easy & reasonable
Organising the quote online was simple and quick. The questions were clear. For a clarification when called over the phone somebody attended the call without delay.
I would appreciate if options for...
Read more
Brett
Flex Insurance
3 years ago
Hello,
Thank you for your feedback regarding our online site and service from our team.
I will share this feedback with marketing regarding the excess and as mentioned we do only allow one contact regarding our system. It is definitely something we are looking into to allow two contacts for a policy.
Kind regards,
Brett Power
Direct Portfolio Support
0
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AN
Antonio
Feefo Verified
City of Melbourne
3 years ago
What Antonio said about Flex Insurance:
Excellent
They were very informative and answered all my queries with positive answers
Brett
Flex Insurance
3 years ago
Hi Antonio,
Thank you for your feedback.
It is great to read this review regarding Miche and Nardee that assisted you.
Have a nice weekend.
Kind regards,
Brett Power
Direct Portfolio Support
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.