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FlashRouters Reviews | Customer Service Reviews for https://www.feefo.com/reviews/flashrouters | Feefo

Displaying all 300 reviews

Aaron Palmer

5 years ago

Date of purchase: 11/09/2019

What Aaron Palmer said about FlashRouters:

Worked perfectly, out of the box.

The router perfectly, as described, right out of the box. Easy plug and play set up. Gave me instant , solid fast VPN coverage over the entire wireless network. Was a lifesaver for my home in...

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Customer Service

FlashRouters

5 years ago

Music to our ears, Aaron!

Product reviews

Gary Glenz

5 years ago

Date of purchase: 07/23/2019

What Gary Glenz said about FlashRouters:

Service period

I have to restart the router each day in order to have an internet connection, nothing changes with the internet, just the router. I didn't follow up before the service period ended so now it's up...

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Customer Service

FlashRouters

5 years ago

Apologies for this! I have created a ticket for you in our system and we look forward to getting your FlashRouter up and running!

Gary Glenz

5 years ago

I was able to make contact with customer service and I was told there is nothing that could be done unless I pay more for an ongoing service and I am not willing to do that in order to get something I paid for to work

Product reviews

Clair Harden

Ajijic mexico

5 years ago

Date of purchase: 10/07/2019

What Clair Harden said about FlashRouters:

Did not work. router was not working with EXPRESSVPN

Did not send the router compatible with EXPRESS VPN. COULD not get VPN to work

Customer Service

FlashRouters

5 years ago

Apologies for this issue. Perhaps we can upgrade the firmware and assist you in connecting to ExpressVPN on your FlashRouter. I have opened a ticket for you in our support system! We look forward to assisting you.

Product reviews

Trusted Customer

5 years ago

Date of purchase: 03/10/2020

the sales was excellent as well as the customer service after the sale.

Customer Service

FlashRouters

5 years ago

Music to our ears!

Product reviews

Trusted Customer

5 years ago

Date of purchase: 03/21/2020

Defective router, poor service.

It took too long for my problem to be taken care of. It took almost a month before the decision to have the unit sent back as I requested due to the problem I was having with the unit.

Customer Service

FlashRouters

5 years ago

Thanks for reaching out to us and we are happy to repair the FlashRouter for you! We will be in touch via your ticket chain with more details.

Product reviews

JeffChinn

Valle De Santiago

5 years ago

Date of purchase: 03/27/2020

What JeffChinn said about FlashRouters:

every thing was very simple. I am not a computer genius, nor a networking guru. this stuff was simply plug and play. the instructions were simple and everything came pre loaded. I live in mexico...

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Customer Service

FlashRouters

5 years ago

Thank you for your wonderful review, Jeffrey! We aim to make the setup process as simple as possible. Glad to hear we hit the mark!

Product reviews

Trusted Customer

5 years ago

Date of purchase: 03/28/2020

Easy setup

The router arrived fairly quickly and was easy to setup.

Customer Service

FlashRouters

5 years ago

We aim to make the setup process as simple as possible!

Product reviews

Jack Richman

5 years ago

Date of purchase: 03/21/2020

What Jack Richman said about FlashRouters:

I wanted a router, not an ongoing relationship.

I have not been able to get the router to work. It may very well be because of something I'm doing wrong. When I called to get help, I wasn't given any because I didn't opt for an ongoing service...

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Customer Service

FlashRouters

5 years ago

Hello Jack! Apologies for this. We do not offer phone support at this time, only via email, live chat, and one on one remote support sessions. I am seeing in your order that you elected to save money by proceeding with the No Support option. We only offer this option for ExpressVPN firmware devices at this time as customers can still receive support from ExpressVPN who developed the firmware on the FlashRouter. We do have options if you ever wish to subscribe to FlashRouters Support!

Trusted Customer

5 years ago

Date of purchase: 03/20/2020

Always great prompt service, much appreciated.

Customer Service

FlashRouters

5 years ago

Thank you! We aim to assist in any way we can!

Product reviews

Russel County

New Orleans

5 years ago

Date of purchase: 03/14/2020

What Russel County said about FlashRouters:

Exceptional Service! One Of Those Rare Companies You Still Can Depend On.

They follow up with you. They try their best to ensure that you are satisfied with their service’s and the services are functioning as should be.

Customer Service

FlashRouters

5 years ago

Thank you for your review, Russel! We aim to please!

Product reviews

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About FlashRouters

Flash Routers Group

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866-509-5817

7 Industrial Ave, Upper Saddle River, New Jersey, 07458, United States

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FlashRouters Reviews

Linksys WRT3200ACM-ExpressMore reviews of this product (31)View product websiteWorked as described, and perfectly right out of the box.

Netgear R7800-DDWRTMore reviews of this product (13)View product websiteIf this router would stay connected to the internet, it would be 5 stars but having to restart it every day makes it next to useless

Netgear R6400V2-DDWRTMore reviews of this product (11)View product websiteRouter not compatible with express vpn

Netgear R9000-DDWRTMore reviews of this product (12)View product websiteit was easy to set up and extremely fast connection

Netgear R9000 DD-WRT FlashRouterMore reviews of this product (4)View product websiteThe unit was locking up after the first five days I got it.

3 Month Silver PlanMore reviews of this product (58)View product websiteToo early to tell since I was requested six days ago and I shipped it back on 5/5/20.

Netgear R7800 DD-WRT FlashRouterMore reviews of this product (3)View product websiteworks as advertised. it was re manufactured, but I can't tell. I have had it for 1 month now and no problems.

ExpressVPN Linksys WRT3200ACM FlashRouterMore reviews of this product (19)View product websiteEasy setup. I feel more secure with this router.

1 Year WarrantyMore reviews of this product (31)View product websiteThe warranty is a Great deal.

ExpressVPN Linksys WRT3200ACM FlashRouterMore reviews of this product (19)View product websiteNo iphone app, limited feature access, multiple same device entries.

2 Year WarrantyMore reviews of this product (8)View product websiteGood, no other comments necessary

1 Year Silver PlanMore reviews of this product (58)View product websiteIt works great just as I expected.

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