Excellent customer service. Very prompt responses to enquiries by telephone and email. Friendly and helpful during the purchase process. Great product.
We had a problem with our delivery, and they were able to resolve it quickly and with no hassle to us. My daughter loves her PlayPak and I am so excited we got it for her!
Product reviews
Date of purchase: 10/17/2022
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Trusted Customer
Feefo Verified
3 years ago
We had a mix-up in the shipping address and it was correct quickly.
Product reviews
Date of purchase: 11/01/2022
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Crystal Neill
Feefo Verified
3 years ago
What Crystal Neill said about Fireflyfriends - UK:
The order was filled so quickly, I was very impressed. Further, the Firefly seat is wonderful, it provides my son with the support he needs. The design is thoughtful and it's light enough to take...
The order arrived very quickly! Customer service answered my questions in a timely manner and provided the information I needed.
Product reviews
Date of purchase: 10/21/2022
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Trusted Customer
Feefo Verified
3 years ago
Firefly despatched my order quickly and was very responsive when it was held up in customs. Ultimately, I believe that the customs delays that I experienced were the result of errors on the part of...
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Product reviews
Date of purchase: 10/04/2022
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Trusted Customer
Feefo Verified
3 years ago
Great products and super fast service and delivery.
Product reviews
Date of purchase: 09/22/2022
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Priscilla Bermudez
Feefo Verified
3 years ago
What Priscilla Bermudez said about Fireflyfriends - UK:
They were quick and accurate. We received all products with no damage. Very surprised to have our shipment arrive only a week later! Absolutely 5 stars!
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.