Item came quickly and everything was well package. Had no knowledge of the overseas additional charge until saw the bill. Surprised that this wasn't listed in the initial billing; understand the...
But communication is not brilliant. There is no customer service telephone number, so you have to rely on someone responding to an email, which is not helpful if you need a quick response. Also, the...
Website was easy to use, and ordering was straight forward. Products arrived promptly and were very nicely presented. I have not needs to speak to anyone at Firefly, but the overall impression is one...
I was very happy with service. I live in NZ and used my sisters trip to Australia to send seat to a friend there. I believe NZ will be getting a distributor soon.
Product reviews
Date of purchase: 05/04/2015
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Trusted Customer
11 years ago
Lovely brand. Pulls you in with the heart felt articles and the blog attached.
Product reviews
Date of purchase: 05/05/2015
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Trusted Customer
11 years ago
Great product, fast delivery. Couldn't ask for more.
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
