Macrine was really helpful and handled my query swiftly. Sending troubleshooting tips and escalating when necessary. Happy to report a successful resolution.
Macrine
OvuSense
2 years ago
Thanks for taking the time to leave such wonderful feedback!
I am so glad that I was able to send troubleshooting steps and resolve the issue in a timely manner. If you require any further assistance, please don't hesitate to reach out again.
Best wishes,
Macrine A
Customer Support Advisor
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Trusted Customer
Feefo Verified
2 years ago
Customer service team have been very responsive and very friendly and helpful. Thank you Macrine and Jenny for your help
Macrine
OvuSense
2 years ago
Thank you so much for your positive feedback!
I am thrilled to hear that you find our customer service friendly and helpful and that we are very responsive. We take pride in providing excellent service to our customers.
If you have any further questions or concerns in the future, please don't hesitate to reach out to us. We are always here to help!
Thank you again for your kind words.
Best Wishes,
Macrine
0
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Trusted Customer
Feefo Verified
2 years ago
Very fast response and did what I needed
Kate
OvuSense
2 years ago
Thanks for the taking the time to leave such wonderful feedback!
I am so glad that I was able to help with your order today and resolve the issue in a timely manner. If you require any further assistance, please don't hesitate to reach out again.
Best wishes,
Kate S
Customer Support Advisor
0
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TW
Terri-Ann White
Feefo Verified
2 years ago
What Terri-Ann White said about OvuSense:
Quick and Helpful Response
When sending an email query, the response was extremely quick and very helpful. Linsay was able to help and sort it all out for me within 10 minutes.
Linsay
OvuSense
2 years ago
Hi Terri-Ann,
Thank you so much for leaving such kind feedback!
I am delighted to hear that I was able to assist you in a speedy manner and provide a positive experience.
If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.
Best wishes,
Linsay
Customer Support Advisor
0
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Trusted Customer
Feefo Verified
2 years ago
Excellent customer service
Macrine did an excellent job helping me this morning. Very efficient and professional. I am very impressed with the customer service she has provided me since using Ovucore.
Macrine
OvuSense
2 years ago
Thank you so much for leaving such kind feedback!
I am delighted to hear that I was able to assist you in an efficient and professional manner.
If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.
Best wishes,
Macrine A
Customer Support Advisor
0
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DH
Darrelle Harvey
Feefo Verified
2 years ago
What Darrelle Harvey said about OvuSense:
Quick & helpful customer support team!
Really great service. Ordered an incorrect item, emailed the customer service email. The responses were quick & helpful. Macrine was particularly helpful in supporting me with getting the right...
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Macrine
OvuSense
2 years ago
Thank you so much for your positive feedback!
We are thrilled to hear that you found our customer service to be great, helpful, and that we were able to provide fast and detailed answers to your inquiries.
We take pride in providing excellent service to our customers. If you have any further questions or concerns, please don't hesitate to reach out to us. Our team is always here to help!
Thank you again for choosing us and for your kind words.
Best regards,
Macrine A,
Customer Support Advisor.
0
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Trusted Customer
Feefo Verified
2 years ago
Amazing little device
Very accurate small device. I wish it could do more or provide more data. It £20 subscription cost per month where you pay less with oura ring or Apple Watch. Nevertheless I was very impressed with...
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Macrine
OvuSense
2 years ago
Thank you so much for leaving such kind feedback!
I am delighted to hear that you are finding the Ovucore very accurate.
If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.
Best wishes,
Macrine A
Customer Support Advisor
0
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JD
Jennifer Duckworth
Feefo Verified
2 years ago
What Jennifer Duckworth said about OvuSense:
Excellent - answered queries efficiently and politely
Linsay
OvuSense
2 years ago
Hi Jennifer,
Thank you so much for leaving such kind feedback!
I am delighted to hear that I was able to assist you and provide a positive experience.
If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.
Best wishes,
Linsay
Customer Support Advisor
0
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NP
Natasha Page
Feefo Verified
2 years ago
What Natasha Page said about OvuSense:
Always so quick at responding to emails. Very helpful and always so pleasant.
Linsay
OvuSense
2 years ago
Thank you so much for leaving such kind feedback!
I am so pleased that I was able to resolve the issue for you, in a timely manner. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense.
If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.
Best wishes,
Linsay
Customer Support Advisor
0
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GP
Grace Penner
Feefo Verified
2 years ago
What Grace Penner said about OvuSense:
👍🏻
Customer service was fantastic! Got a response so quick and exactly what I’d asked for!
Linsay
OvuSense
2 years ago
Hi Grace, I am delighted to hear that I was able to assist you and provide a positive experience.
If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.
Best wishes,
Linsay
Customer Support Advisor
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
