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Rated
Exceptional

Reviews matter. Feefo verified reviews matter more.

Service
4.9
/5

5

4

3

2

1

63

2

0

0

2

67

ratings over the past year

Displaying all 3,327 reviews
Trusted Customer
16 years ago
Date of purchase: 12/16/2008
exellent service great product,
exellent service great product,
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Feefo
Feefo
16 years ago
Thanks for the support! Best wishes for 2009 Ed Lennox
Trusted Customer
16 years ago
Date of purchase: 12/16/2008
A superb way of collecting independent customer feedback. Easy to use and useful for my business.…
A superb way of collecting independent customer feedback. Easy to use and useful for my business. Bill and Ed, you've both been very helpful!
Trusted Customer
16 years ago
Date of purchase: 12/16/2008
I have been really impressed with Feefo throughout the set-up and implementation of our trial. Their…
I have been really impressed with Feefo throughout the set-up and implementation of our trial. Their clear guidance and speedy response times meant that we were able to complete the trial quickly and...

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Feefo
Feefo
16 years ago
Thanks for this great feedback. We look forward to getting the integration complete early in the New Year and to helping support Artigiano in the coming year and beyond. Best wishes Ed Lennox
Trusted Customer
16 years ago
Date of purchase: 12/16/2008
Feefo is a great system for getting live feedback from customers. If you genuinely care…
Feefo is a great system for getting live feedback from customers. If you genuinely care what your customers think, and want to improve customer service then it is the best tool around. This year we...

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Feefo
Feefo
16 years ago
Thanks for this very helpful feedback - it's exactly what we need to know. Some of the features of Feefo have been developed 'ad hoc', so it is particularly useful to know where confusion arises.
Trusted Customer
16 years ago
Date of purchase: 12/16/2008
Feefo have been very helpful in offering suggestions for optimising the way we use their…
Feefo have been very helpful in offering suggestions for optimising the way we use their system and also following up on our own suggestions for enhancing their service.
David Radford,...

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Trusted Customer
16 years ago
Date of purchase: 12/16/2008
Bill and Ed have created a fantastic product and their customer service is superb. We…
Bill and Ed have created a fantastic product and their customer service is superb. We have had nothing but positive comments with regard to the system and watching the comments appear is the...

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Trusted Customer
16 years ago
Date of purchase: 12/16/2008
It's a great idea.
Trusted Customer
16 years ago
Date of purchase: 09/03/2008
Much as I hate to see anybody achieve a 100% satisfaction rating for both service…
Much as I hate to see anybody achieve a 100% satisfaction rating for both service and product (rather higher than our own scores!), I cannot begrudge it to Feefo. You have a great product and you...

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Trusted Customer
16 years ago
Date of purchase: 09/03/2008
Feefo was simple to set up and they are highly responsive to suggestions and ideas.…
Feefo was simple to set up and they are highly responsive to suggestions and ideas. It is also a good customer services tool as we get more response to our service and products than we have ever had...

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Trusted Customer
16 years ago
Date of purchase: 09/03/2008
The feedback is great and really helpful in focusing the business on the key quality…
The feedback is great and really helpful in focusing the business on the key quality and service issues. I'm also sure the provision of the Feefo service gives customers' confidence too that we are...

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About Feefo
Feefo helps both consumers and businesses make the right decisions.    Founded in 2010, Feefo works with 6,500+ brands worldwide to collect reliable and constructive reviews they can learn from and display. We invite verified customers to leave feedback, which results in reliable, fake-free reviews, so consumers can learn how people like them feel about different products and services. And companies can discover what they’re doing right, and where they can improve. This allows Feefo’s clients to create transparent, trusted relationships and deliver exceptional services that their customers can depend on - every time.    We are proud to work with companies, large and small, from household names to local heroes.
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Why trust Feefo reviews?

About Feefo
Feefo helps both consumers and businesses make the right decisions.    Founded in 2010, Feefo works with 6,500+ brands worldwide to collect reliable and constructive reviews they can learn from and display. We invite verified customers to leave feedback, which results in reliable, fake-free reviews, so consumers can learn how people like them feel about different products and services. And companies can discover what they’re doing right, and where they can improve. This allows Feefo’s clients to create transparent, trusted relationships and deliver exceptional services that their customers can depend on - every time.    We are proud to work with companies, large and small, from household names to local heroes.