They lost my small package ( an electric toothbrush my wife left in a hotel in India) and refused to compensate me. They refused because I don’t have a signed collection receipt from the courier,...
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1
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Trusted Customer
Feefo Verified
2 months ago
Robbery
They take money from your account without notice or for any services. They just take money out your acount. Bad practise. customer service does not respond. Avoid this site unless you want to be...
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2
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Trusted Customer
Feefo Verified
5 months ago
DO NOT USE - SCAM - WILL OVERCHARGE WITHOUT PROOF
Avoid ParcelCompare at all costs.
I was quoted £77 to send two radiators. After delivery, they added £430 in extra charges, claiming the parcels were bigger and heavier than declared.
This simply...
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SF
Simon Fisher
Feefo Verified
GBR
5 months ago
What Simon Fisher said about Parcelcompare:
Avoid like the plague
Unfortunately you can’t give ‘zero’ stars.
Firstly the package to New York took two weeks (not the 3/4 days I paid for) and then the package was torn open, and one item was stolen.
Then I tried...
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JW
Jo webb
Feefo Verified
GBR
5 months ago
What Jo webb said about Parcelcompare:
Very misleading information - do not use.
I had a very disappointing experience using ParcelCompare for two international shipments sent via FedEx.
Both parcels were returned without any delivery attempt being made, despite notifications...
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MW
Michelle Williams
Feefo Verified
GBR
6 months ago
What Michelle Williams said about Parcelcompare:
Double charged for one delivery
I would not recommend this service and would warn others against using it. In November 2025 I booked a parcel delivery, using this service, to New Zealand. Having received the tracking number, I...
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2
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BS
Barbara Steiner
Feefo Verified
GBR
6 months ago
What Barbara Steiner said about Parcelcompare:
Never again
I did everything I could to weigh and measure the parcel accurately and got the quote. I have been charged an extra £22.88 ON TOP of the original charge of £17.93. I would never have chosen this...
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GE
Georgina
Feefo Verified
GBR
6 months ago
What Georgina said about Parcelcompare:
Daylight robbery
Awful I’m taking them to small claims court. Was charged nearly £80 to ship an iPad to the US after being given the option on their data input form to ship iPad. Turns out after paying the fee the...
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3
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ES
Ellie Styles
Feefo Verified
7 months ago
0
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MD
Mark Dixon
Feefo Verified
GBR
7 months ago
What Mark Dixon said about Parcelcompare:
Reliable,.timely delivery service
My daughter in Australia was delighted that her chocolate and cakes arrived undamaged and on time!!
Parcelcompare offers express and economy delivery to over 220 countries worldwide through the world's biggest couriers including DHL, UPS, FedEx, DPD and TNT.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Parcelcompare offers express and economy delivery to over 220 countries worldwide through the world's biggest couriers including DHL, UPS, FedEx, DPD and TNT.
