I am super happy with the service. I ordered some samples which came very quick to help decide which colour for free. After I ordered the fabric I choose, it came really quick and well protected....
Read more
Product reviews
Date of purchase: 11/30/2022
0
Share
Trusted Customer
Feefo Verified
3 years ago
I order regularly from this company but one of my recent Orders despite saying dispatched has never been received. On checking with Royal mail their website has no record of the consignment order . I...
Read more
Tom Bird
Fabric Online
3 years ago
Hi there. I am sorry to learn that you have had difficulty getting in touch with us. If you tried to contact us though our website contact form, we have been made aware of an issue with the system since Monday, and we have not been receiving the majority of those message. Our IT company is working to resolve that for us.
Regarding your order, however, I can advise that it was not dispatched with Royal Mail, but with DX Express. DX are advising that your parcel was delivered the day after it was sent out. We will be in touch with you separately with more details shortly.
Product reviews
Tom Bird
Fabric Online
3 years ago
Hi there. I am sorry to learn that you have had difficulty getting in touch with us. If you tried to contact us though our website contact form, we have been made aware of an issue with the system since Monday, and we have not been receiving the majority of those message. Our IT company is working to resolve that for us.
Regarding your order, however, I can advise that it was not dispatched with Royal Mail, but with DX Express. DX are advising that your parcel was delivered the day after it was sent out. We will be in touch with you separately with more details shortly.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
