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Explore Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 8,124 reviews

Stephen

Feefo Verified

Bonny Scotland

6 years ago

What Stephen said about Explore:

Albania was a very interesting and beautiful country to visit and my trip was well worth doing. But there was no sense of adventure in the tour. Our tour leader removed all the walking from the...

Sam - Customer Relations

Explore

6 years ago

Hi Stephen, Thank you for your lovely feedback on the trip. I'm sorry the misty weather drew short the walks. We have received your recent email with lots more detail about how you feelthe trip itinerary can be improvedand we have responded directly. I am pleased you felt the trip was well worth doing regardless.

Product reviews

Date of purchase: 09/25/2019

Julia

Feefo Verified

Retford

6 years ago

What Julia said about Explore:

Very good

The organisation of the trip, our tour leader and the accommodations were excellent.

Product reviews

Date of purchase: 09/22/2019

Timothy

Feefo Verified

6 years ago

What Timothy said about Explore:

Very flexible and knowledgable

Good team performance

Product reviews

Date of purchase: 09/30/2019

Victoria

Feefo Verified

6 years ago

What Victoria said about Explore:

fine

Helpful ; could do with a packing list sent out as standard

Product reviews

Date of purchase: 09/22/2019

Trusted Customer

Feefo Verified

6 years ago

Mostly very good

Thoroughly enjoyed all the places we visited. Would have been helpful to have the optional excursions published before we arrived. Really didn’t enjoy the massive hotels we stayed in, with the...

Product reviews

Date of purchase: 09/28/2019

Mark

Feefo Verified

6 years ago

What Mark said about Explore:

Poor reponse for regular customer

Hotel was underneath a railway line that went all through the night. Had no sleep on trip.

Charlotte - Customer Relations

Explore

6 years ago

Hello Mark, thank you for your feedback- and for taking the time to write to us directly regarding this matter.

Product reviews

Date of purchase: 09/22/2019

Trusted Customer

Feefo Verified

6 years ago

Helpful, but forgot some details.

Friendly and helpful, but did not email me the final pack without me calling them. Otherwise would have given 5 stars.

Product reviews

Date of purchase: 09/29/2019

Anthony

Feefo Verified

6 years ago

What Anthony said about Explore:

I booked this trip online. No problems.

Good itinerary. The guide Pete was very diligent and helpful.

Product reviews

Date of purchase: 09/29/2019

Kevin

Feefo Verified

6 years ago

What Kevin said about Explore:

Excellent guide, Boubkar. Fantastic experience 4 stars not 5 only as accommodation in guest house was a bit tight.

Product reviews

Date of purchase: 09/23/2019

Joyce

Feefo Verified

Reading

6 years ago

What Joyce said about Explore:

Excellent Trip. Highly Recommended

I absolutely loved this trip. Our guide Mandy Wong was so knowledgable and nothing was too much for her. She went above and beyond. We went to a lot of places during the trip and all accommodation...

Product reviews

Date of purchase: 09/22/2019

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Explore Reviews

Highlights of AlbaniaMore reviews of this product (337)View product websiteFor me, the highlights were lovely Gjirokaster (but we needed much more time there) and the ancient sites of Oricum and Butrint. Ancient Apollonia might also have been a highlight but we were given...Read more

Walking in CreteMore reviews of this product (90)View product websiteScenery was fab, walks hard.

Discover ChernobylMore reviews of this product (24)View product websiteChernobyl 2 - amazing and unexpected

Cycle the Berlin WallMore reviews of this product (3)View product websiteOne of the best trips I have been on; Such amazing history brought to life by our fabulous guide.Highlights were travelling on our cycles round the Berlin Wall, visiting what used to be East Germany,...Read more

Moscow and St. PetersburgMore reviews of this product (5)View product websiteDinner cruise was good and not offered in any itinerary.

Trails of Portofino and the Cinque TerreMore reviews of this product (2)View product websiteHotel had unacceptable noise from trains through the night.

Best of Romania and the Danube DeltaMore reviews of this product (52)View product websiteNot the usual Explore high standard. Poor guide, poor accommodation and very long bus journeys in a small bus with very small leg room. If you are over 6 feet tall you will struggle.

Walking in SloveniaMore reviews of this product (51)View product websiteLake Bohinj is beautiful. The walk to Rodica Peak was very interesting.

Toubkal Climb - Long WeekendMore reviews of this product (31)View product websiteThe trek was the highlight with the views of the atlas, all the group making the summit a plus also

Simply JapanMore reviews of this product (493)View product websiteI loved Hiroshima it was very haunting. But the museum and peace park are worth a visit. The snow monkeys were very entertaining and there were lots of cute baby monkeys.

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