How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

lastminute.com.au Reviews

https://www.lastminute.com.au/?brandcid=LASTMINUTE-AU.FEEFO.HEADER

lastminute.com.au is your ultimate travel companion when it comes to booking last minute hotels, flights and experiences.

Service

0

/5

5

4

3

2

1

0

ratings over the past year

Displaying all 13,176 reviews

HB

Holly Bennett

Feefo Verified

2 years ago

What Holly Bennett said about lastminute.com.au:

Beautiful house

Beautiful house in a beautiful location. Perfect size for our family. Will definitely be booking again

0

Trusted Customer

Feefo Verified

2 years ago

Recommend will use again

I am an infrequent user of online booking platforms and it was very easy to negotiate around the site.

0

CB

Casey Brown

Feefo Verified

2 years ago

What Casey Brown said about lastminute.com.au:

Horrible our host canceled without any explanation or reason ruined our whole long weekend and our money was to be refunded 3-7 days later

0

Trusted Customer

Feefo Verified

2 years ago

Ease of booking

Ease of booking and lots of choice

0

Trusted Customer

Feefo Verified

2 years ago

Easy as

I recommend Last Minute easy to use and convenient to navigate for me a Senior Citizen

0

Trusted Customer

Feefo Verified

2 years ago

🤗

Quick easy booking

0

EH

Esme Sarah Higgins

Feefo Verified

2 years ago

What Esme Sarah Higgins said about lastminute.com.au:

Easy and reliable

So simple to use, straightforward and reliable- weekend sorted pronto!

0

Trusted Customer

Feefo Verified

2 years ago

I was double charged on my credit card

Not to double charge on credit cards

0

Trusted Customer

Feefo Verified

3 years ago

fabulous service great price

I thought the service was excellent and great prices will use over Airbnb every time accommodation was way better than I expected. It was fabulous.

0

Trusted Customer

Feefo Verified

3 years ago

Lack of important information made clear

When booking a hotel in Melbourne.. on the lastminute information when booking it wasn't made clear that this hotel only has check in for very limited hours and no reception. That you have to...