How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Expedia HK Reviews

https://www.expedia.com.hk/?brandcid=HK.FEEFO.HEADER

Service

0

/5

5

4

3

2

1

0

ratings over the past year

Displaying all 3,569 reviews

Trusted Customer

6 years ago

非常差之服務

價格根本不是最優惠，亦沒有積極跟進問題，客戶服務熱線態度差及沒有主動提供協助，亦缺乏投訴機制，這種服務質素只會令顧客以後不會再惠顧

0

Trusted Customer

6 years ago

Good

價格於付款時有變動，與我查詢時有分別。另外如果行程上要轉酒店，要分二至三次付款。

0

TC

Trusted Customer

6 years ago

What Trusted Customer said about Expedia HK:

good

always good ,I have recommended more than 200 people in my friends to use Expedia...earlier I got 1 time discount coupon its great if get more to make next booking

0

Trusted Customer

6 years ago

I'd like to cancel this hotel reservation. #7496705482794 Sotetsu Fresa Inn Shinbashi Karasumotiguchi this night Although I booked 3am in order to stay last night, the date is not last night but...