How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Expedia.com Reviews

https://www.expedia.com/?brandcid=US.FEEFO.HEADER

Expedia.com offers the widest range of travel options, so whatever you’re looking for, at Expedia we can help you find yours.

Service

0

/5

5

4

3

2

1

0

ratings over the past year

Displaying all 2,074,150 reviews

Trusted Customer

Feefo Verified

13 years ago

wellby mistake i book smoking they gaveme a room no smoking but the smell to…

wellby mistake i book smoking they gaveme a room no smoking but the smell to cigarettes was so bad that thios hasbeen so far my only bad experience booking with expedia

0

Trusted Customer

Feefo Verified

13 years ago

I had a very good experience, especially since I had to call back and change reservation. I…

I had a very good experience, especially since I had to call back and change reservation. I have always enjoyed Expedia..I just never seem to use points towards anything??

0

Trusted Customer

Feefo Verified

13 years ago

excellent customer service provided in booking my hotel room

0

Trusted Customer

Feefo Verified

13 years ago

Good search abilities. Intuitive interface with necessary detail. Would be helpful to be able to print…

Good search abilities. Intuitive interface with necessary detail. Would be helpful to be able to print or email itinerary without the price(s). There is a difference between an invoice and...