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Excell Group Reviews

Excell is a leading independent unified communications provider, delivering end-to-end Connectivity, Voice, Mobile and Cloud

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ratings over the past year

Excell Group is no longer an active Feefo customer
Displaying all 41 reviews
TC
Trusted Customer
Cambridge
6 years ago
Date of purchase: 08/14/2018
What Trusted Customer said about Excell Group:
Very poorly supported by initial project manager.
Coounication was originally very poor, after daily chasing for us to order the work the project was not managed at all initially and what was a very simple job turned into a nightmare experience for...

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Jessica
Excell Group
6 years ago
Hi Tessa,

Thank you for your feedback and we apologise for the issues you experienced with your installation. We’re normally known for our excellent communication, and we regret that we fell short on this occasion.

We have taken your comments on board and have passed them onto the coordination team. Your Account Manager will also be in touch shortly if you’d like to discuss this further to ensure you are now happy with the service that's being delivered.

Kind regards,
The Excell Team
Trusted Customer
6 years ago
Date of purchase: 08/08/2018
Helpful on site when issues arose.
TC
Trusted Customer
7 years ago
Date of purchase: 02/08/2018
What Trusted Customer said about Excell Group:
Excellent service
Great service and support, Engineers professional and knowledgeable
TC
Trusted Customer
7 years ago
Date of purchase: 11/30/2017
What Trusted Customer said about Excell Group:
Excellent customer service and product delivery.
We looked into cloud based telephone service with BT. I was unimpressed with the way they dealt with the quote and the fact that the phone system is sent out "in a box for you to install and...

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TC
Trusted Customer
7 years ago
Date of purchase: 11/13/2017
What Trusted Customer said about Excell Group:
On time and helpful
TC
Trusted Customer
Chippenham
8 years ago
Date of purchase: 07/11/2017
What Trusted Customer said about Excell Group:
Top notch
The service was excellent and people very helpful and friendly. I would recommend them to others.
TC
Trusted Customer
London
8 years ago
Date of purchase: 06/29/2017
What Trusted Customer said about Excell Group:
Excellent service. Excellent personal customer support.
Apart from the excellent service they provide for our phones, mobiles and dedicated fibre line they also provide fantastic support. They regularly call up to make sure everything is working as it...

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Trusted Customer
8 years ago
Date of purchase: 07/11/2017
Expert and friendly
The service has been excellent - expert and friendly
Trusted Customer
8 years ago
Date of purchase: 07/11/2017
great service - we were well looked after throughout and the set up was well explained and smooth
TC
Trusted Customer
8 years ago
Date of purchase: 07/03/2017
What Trusted Customer said about Excell Group:
Faultless from start to present
Taking on board and understanding the requirements & complexities of my organisation, Excell have designed and put into practice a fantastic solution that streamlines our telecommunications and gives...

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About Excell Group
Excell Group is an award-winning communications, audio-visual and specialised support services provider. We combine three key strengths: unified communications, a partnership approach and best-of-breed technology. We provide high quality, high speed cost effective solutions to business clients large and small. We create long-lasting partnerships with our clients. Excell has an outstanding track record of generating cost efficiencies whilst offering a higher quality of communication service. We have invested heavily to offer this capability to our clients and we’re enormously proud of the success it brings them.
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9 Lower John Street, London, Greater London, W1F 9DZ, United Kingdom
Why trust Feefo reviews?

About Excell Group
Excell Group is an award-winning communications, audio-visual and specialised support services provider. We combine three key strengths: unified communications, a partnership approach and best-of-breed technology. We provide high quality, high speed cost effective solutions to business clients large and small. We create long-lasting partnerships with our clients. Excell has an outstanding track record of generating cost efficiencies whilst offering a higher quality of communication service. We have invested heavily to offer this capability to our clients and we’re enormously proud of the success it brings them.