Customer service email, my replys are not going through for some reason.
I having to resort to editing my feefo feed back.
Great service tho, the gentleman dealing with my issue is persistent and...
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Karl
Evapo
1 day ago
Thank you for your feedback, and we’re really sorry to hear you're having trouble with email replies.
We can confirm that the pod kit has now been sent out to you. If you'd like to let us know once it arrives—or if you’re still having trouble with email—you’re very welcome to contact us through one of the alternative methods below:
Live chat via our website
Phone: 02039 620965
We're glad to hear you've found our colleague helpful, and we really appreciate your patience while we work to resolve this for you.
Trusted Customer
19 hours ago
Brilliant my pod kit has arrived, Karl you are a star 🌟
I'm sorry I haven't been able to respond to your emails to let you know it had arrived.
For some reason all I get back is a postmaster message saying 'message undeliverable'.
Thanks for your continued support on this and also for resolving the issue.
I received my pod kit on the Tuesday as you stated and I am very happy with the products, and unwavering customer support.
Thanks again Karl. You did me proud.
Kindest regards damien
Evapo came together at the beginning of 2014 to create a community reflecting the vaping culture in all its creative diversity. Initially an online vape shop, Evapo rapidly expanded by opening our own retail stores in the south east of England.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Evapo came together at the beginning of 2014 to create a community reflecting the vaping culture in all its creative diversity. Initially an online vape shop, Evapo rapidly expanded by opening our own retail stores in the south east of England.