European Breakdown cover is no longer an active Feefo customer
Displaying all 2,450 reviews
Trusted Customer
Feefo Verified
6 years ago
No nonsence fair priced cover.
Straight forward simple to register pay a fair price and feel safe .
Customer Services
European Breakdown cover
6 years ago
Great to hear that you were happy with your cover. If you need anything, please feel free to get in touch.
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Trusted Customer
Feefo Verified
6 years ago
Shop around
Easily sorted and clear. As a member for over 25 years with a high level of uk cover the cost was higher than expected I was disappointed that loyalty wasn’t rewarded but in the end stayed with...
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Customer Services
European Breakdown cover
6 years ago
Great to hear that you were happy with your cover. If you need anything, please feel free to get in touch.
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Mrs L Van-Cliff
Feefo Verified
6 years ago
What Mrs L Van-Cliff said about European Breakdown cover:
Never needed to use the service
Never needed to use the service
So am unable to rate
Customer Services
European Breakdown cover
6 years ago
Hi Mrs Van-Cliff, I'm sorry to read that the service provided was not up to your expectations and I assure you it is not the kind of service we aim to provide.If you would like us to look into this matter, please fill out our complaints form via the link below and our team will assign a case handler to investigate this accordingly. https://www.rac.co.uk/complaints Thank you, ^Jon
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Mr J Dymel
Feefo Verified
6 years ago
What Mr J Dymel said about European Breakdown cover:
Great service and very easy to purchase even for 1 day trip abroad !
Customer Services
European Breakdown cover
6 years ago
Hi Mr Dymel. Great to hear that you were happy with your cover. If you need anything, please feel free to get in touch.
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Trusted Customer
Feefo Verified
6 years ago
Happy customer
Trouble free - easy to sign up and pay. Terms and conditions very clear. Website easy to navigate.
Customer Services
European Breakdown cover
6 years ago
Great to hear that you were happy with your cover. If you need anything, please feel free to get in touch.
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Mr S Holmes
Feefo Verified
6 years ago
What Mr S Holmes said about European Breakdown cover:
Holmes
Still waiting for my welcome letter and paperwork despite purchasing nearly 2 months ago.
Emailed to ask where it is and that’s been ignored.
Hope they’re more organised if I ever have to call them...
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Customer Services
European Breakdown cover
6 years ago
Hi Mr Holmes. Sorry to hear that you were disappointed with the electronic documents. We appreciate that we have quite a high carbon footprint as a business due to the nature of what we do, so we try to do everything we can to reduce this in other ways. If you would prefer a physical card and paper welcome pack then please call our membership team on 0330 159 0740.
thanks,
Gary
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Trusted Customer
Feefo Verified
6 years ago
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Terrible service waste of money avoid the RAC
AVOID THE RAC. Absolute disgraceful service. Took me over 9 hours to get recovered my vehicle broke down took a couple of hours for the fella to come look at it. The recovery guy came then broke my...
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Customer Services
European Breakdown cover
6 years ago
Hi Mr Yeates,I am sorry to read that you have been left unhappy with the outcome to your complaint. I can assure you that we take the complaints we receive very seriously and they are fully investigated before a response is sent out. If you would like to raise any concerns regarding the response you received, please get in touch with your case handler directly so they can look into this further.
Thank you,Gary
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Mr D Roman
Feefo Verified
Stourbridge
6 years ago
What Mr D Roman said about European Breakdown cover:
Worth the outlay for the peace of mind
Peace of mind - but perhaps you might consider repayment of some of the fee if customers don’t use service??
Customer Services
European Breakdown cover
6 years ago
Hi Mr Roman. Great to hear that you were happy with your cover. I will pass your suggestion to our teams to consider.
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Trusted Customer
Feefo Verified
6 years ago
Efficient service.
Customer Services
European Breakdown cover
6 years ago
Great to hear that you were happy with your cover. If you need anything, please feel free to get in touch.
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Mrs C Haskell
Feefo Verified
Chichester
6 years ago
What Mrs C Haskell said about European Breakdown cover:
Amazing and helpful
Just an amazing team, friendly, helpful, they keep in touch, ring back when they say they will and provide us with great support. Thanku so much
Customer Services
European Breakdown cover
6 years ago
Hi Mrs Haskell. Great to hear that you were happy with your cover. If you need anything, please feel free to get in touch.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
