Hello Christina, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Failed to answer question. I asked for actual policy document but agent kept giving me summary of terms only. Why can’t Tiq automatically send the full policy document to customers without having to...
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Your Tiq Team
Etiqa
5 years ago
Hello Shih Tung, thank you for sharing your experience with us. We are looking into this matter and will be reaching out shortly to assist you on this thoroughly. We really appreciate your willingness and time taken to communicate, and will do our best to improve in all aspects.
Product reviews
Date of purchase: 12/07/2020
0
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ST
SUMATHI D/O TANGARAJOO
Feefo Verified
5 years ago
What SUMATHI D/O TANGARAJOO said about Etiqa:
Fast and efficient
Your Tiq Team
Etiqa
5 years ago
Hello Sumathi, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Product reviews
Your Tiq Team
Etiqa
5 years ago
Hello Sumathi, thank you for sharing your experience. This is invaluable feedback that can help us to improve further. We’ll share it with the wider team to do better. Cheers!
It's easy to transact online and suggest to have more premium payment options. The NTUC voucher promotion ad in etiqa website should state all the terms and conditions so as to avoid further...
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Your Tiq Team
Etiqa
5 years ago
Hello Danny, thank you for sharing your experience. This is invaluable feedback that can help us to improve further. We’ll share it with the wider team to do better. Cheers!
Date of purchase: 01/09/2021
0
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VN
VIJAYAN S O NARAYANANAYAR
Feefo Verified
5 years ago
What VIJAYAN S O NARAYANANAYAR said about Etiqa:
Good and easy to use.
Your Tiq Team
Etiqa
5 years ago
Hello Vijayan, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Product reviews
Date of purchase: 12/04/2020
0
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Trusted Customer
Feefo Verified
5 years ago
The withdrawal fees can be reduced. Maybe they can give 1 free withdrawal every month
Your Tiq Team
Etiqa
5 years ago
Hello Wei Jin, thank you for sharing your experience. This is invaluable feedback that can help us to improve further. We’ll share it with the wider team to do better. Cheers!
Hello Shu Qi, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Date of purchase: 12/14/2020
0
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Trusted Customer
Feefo Verified
5 years ago
Comparable rates. Easy to understand & user friendly process.
Your Tiq Team
Etiqa
5 years ago
Hello Ronny, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Product reviews
Date of purchase: 12/28/2020
0
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TAN KANG HUA
Feefo Verified
5 years ago
What TAN KANG HUA said about Etiqa:
Customer service officer does not exercise common sense and require to double check simple stuff. I was very disappointed with her assistance.
Your Tiq Team
Etiqa
5 years ago
Hello Kang Hua, thank you for sharing your experience with us. We are looking into this matter and will be reaching out shortly to assist you on this thoroughly. We really appreciate your willingness and time taken to communicate, and will do our best to improve in all aspects.
TH
TAN KANG HUA
5 years ago
The issue happened last month or earlier. I have resolved my issue privately on my own. Thank you.
The entire process is automated. It is seamless, efficient and user friendly.
Your Tiq Team
Etiqa
5 years ago
Hello Wai Kuen, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
