They are patient to listen and answered all my queries. I would highly recommend them.
Your Tiq Team
Etiqa
5 years ago
Hello Diana, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Date of purchase: 03/05/2021
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Trusted Customer
Feefo Verified
5 years ago
Katarina was very prompt to all my queries. Thumbs up!
Your Tiq Team
Etiqa
5 years ago
Hello Quek Hoon Gek, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Really 5 star service with the WhatsApp channel. I love how responsive they are.
Your Tiq Team
Etiqa
5 years ago
Hello Aaron, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Product reviews
Date of purchase: 03/04/2021
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Trusted Customer
Feefo Verified
5 years ago
Responsive and helpful service. The person has a good understanding of the various packages which really enables me to make the right choice.
Your Tiq Team
Etiqa
5 years ago
Hello Lim See Keong, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Product reviews
Date of purchase: 02/26/2021
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Trusted Customer
Feefo Verified
5 years ago
It was easy to apply through website. Instructions were clear
Your Tiq Team
Etiqa
5 years ago
Hello Rebecca, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority.
Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
Although I could not get the required information on the chatline, I did get an email to provide me the the information I sought the next day to allow me to proceed to purchase the insurance
Your Tiq Team
Etiqa
5 years ago
Hello Jennifer, we hear you on this and this is definitely not the experience we have in mind for our customers. We are working hard to improve our products and services to meet the needs of customers, and your valuable feedback will be taken into consideration. Thank you for sharing your experience with us.
Product reviews
Date of purchase: 03/02/2021
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Trusted Customer
Feefo Verified
5 years ago
Good value.
Your Tiq Team
Etiqa
5 years ago
Hello Seah Seow Buay, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Product reviews
Date of purchase: 02/26/2021
0
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Trusted Customer
Feefo Verified
5 years ago
Good rates and easy to buy online.
Product reviews
Your Tiq Team
Etiqa
5 years ago
Hello Sim Kay Chuan, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority.
Hello Julie, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Date of purchase: 02/26/2021
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LC
LEONG SOOK HAN CATHERINE
Feefo Verified
5 years ago
What LEONG SOOK HAN CATHERINE said about Etiqa:
Joan Law is very helpful. She alerted me that I forgot to use my loyalty code.
Thanks so much Joan for your great help with the refund and truly appreciate.
Your Tiq Team
Etiqa
5 years ago
Hello Catherine, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.