Hello , Yeo Mui Tan, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority.
Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
Information erase when resubmit. Instructions not clear. System always hang
Your Tiq Team
Etiqa
5 years ago
Hello Cheng, we hear you on this and this is definitely not the experience we have in mind for our customers. We are working hard to improve our products and services to meet the needs of customers, and your valuable feedback will be taken into consideration. Thank you for sharing your experience with us.
I'm an existing customer, renewing the insurance policy for the existing FDW. However I was asked to repeat the purchase just like the new policy, I had to repeat the same information again even...
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Your Tiq Team
Etiqa
5 years ago
Hello Aamir, we hear you on this and this is definitely not the experience we have in mind for our customers. We are working hard to improve our products and services to meet the needs of customers, and your valuable feedback will be taken into consideration. Thank you for sharing your experience with us.
Hello Wee Tiong, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
With one call, deal was done. The site is also very user friendly and within few steps l, everything was done in a jiffy
Your Tiq Team
Etiqa
5 years ago
Hello Jaladanki, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Product reviews
Date of purchase: 01/04/2021
0
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AL
ANDREA LIU
Feefo Verified
Abu Dhabi
5 years ago
What ANDREA LIU said about Etiqa:
Smooth online purchasing experience.
Your Tiq Team
Etiqa
5 years ago
Hello Andrea, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Product reviews
Date of purchase: 01/10/2021
0
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Trusted Customer
Feefo Verified
5 years ago
Prompt in resolve queries.
Your Tiq Team
Etiqa
5 years ago
Hello Han Lin, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Hello Shu Lien, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Hello Jarrell, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Product reviews
Date of purchase: 12/28/2020
0
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LEE CHIN MEIN
Feefo Verified
5 years ago
What LEE CHIN MEIN said about Etiqa:
Clarity in instructions
Your Tiq Team
Etiqa
5 years ago
Hello Chin Mein, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
