Hello Chirantan, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
I had challenges completing the form online. However after spoken to Mr Andy Loh I did it. I sincerely appreciate his kindness and patience guiding me through the process. He deserves recognition...
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Irsyad
Etiqa
5 years ago
Hello Ho, thank you for your feedback! We feel the warmth of your kind words, and it’s been a pleasure to be able to make our customers happy. We will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Super good. Friendly and helpful customer service officer. Willing to go extra miles. Thumbs up.
Irsyad
Etiqa
5 years ago
Hello Noralina, thank you for your feedback! We feel the warmth of your kind words, and it’s been a pleasure to be able to make our customers happy. We will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Easy user interface. The only reason why not five stars was due to I can't find what does bond protector mean and I have to reach out to the support chat line.
Irsyad
Etiqa
5 years ago
Dear Valued Customer, thank you for sharing your experience. This is invaluable feedback that can help us to improve further. We’ll share it with the wider team to do better. Cheers!
Product reviews
Date of purchase: 06/07/2021
0
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Trusted Customer
Feefo Verified
5 years ago
Had a bit of issues logging into account and completing purchase with e$ in wallet. Called in and customer service officer who attended to my call was very helpful and gave very clear and concise...
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Irsyad
Etiqa
5 years ago
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and it’s been a pleasure to be able to make our customers happy. We will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Hello Mohammad, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
Product reviews
Date of purchase: 06/06/2021
0
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CH
CHRISTINE HAOSON
Feefo Verified
5 years ago
What CHRISTINE HAOSON said about Etiqa:
Friendly and knowledgeable about the product.
Irsyad
Etiqa
5 years ago
Hello Christine, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Dear Valued Customer, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
Product reviews
Date of purchase: 06/04/2021
0
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Trusted Customer
Feefo Verified
5 years ago
Easy to use and fuss free. However price stated on letter does not tally with the price shown upon payment. Such consistency needs to be addressed
Irsyad
Etiqa
5 years ago
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Your valuable feedback will be taken into consideration as well. Cheers!
Product reviews
Irsyad
Etiqa
5 years ago
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Your valuable feedback will be taken into consideration as well. Cheers!
After completing payment details, got a response that the website was under maintenance. Was worried if transaction was effected and to resubmit. If under maintenance, should have informed right from...
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Irsyad
Etiqa
5 years ago
Hello Joyce, we hear you on this and this is definitely not the experience we have in mind for our customers. We are working hard to improve our products and services to meet the needs of customers, and your valuable feedback will be taken into consideration. We understand that you have spoken to one of our Customer Happiness Officers to resolve your enquiry. Thank you for sharing your experience with us and do reach out if you need further assistance. Cheers!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
