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Tiq by Etiqa Insurance Reviews | Customer Service Reviews for https://www.feefo.com/reviews/etiqa-sg | Feefo

17,318 out of 17,309 reviews

Trusted Customer

4 years ago

Date of purchase: 12/12/2020

Not bad, can be trusted.

Price are reasonable. Many kind of insurance.

Your Tiq Team

Tiq by Etiqa Insurance

4 years ago

Hello Christina, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!

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NGIAM SHIH TUNG

4 years ago

Date of purchase: 12/07/2020

What NGIAM SHIH TUNG said about Tiq by Etiqa Insurance:

Failed to answer question. Did not send full policy contract

Failed to answer question. I asked for actual policy document but agent kept giving me summary of terms only. Why can’t Tiq automatically send the full policy document to customers without having to...

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Your Tiq Team

Tiq by Etiqa Insurance

4 years ago

Hello Shih Tung, thank you for sharing your experience with us. We are looking into this matter and will be reaching out shortly to assist you on this thoroughly. We really appreciate your willingness and time taken to communicate, and will do our best to improve in all aspects.

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SUMATHI D/O TANGARAJOO

4 years ago

Date of purchase: 01/18/2021

What SUMATHI D/O TANGARAJOO said about Tiq by Etiqa Insurance:

Fast and efficient

Your Tiq Team

Tiq by Etiqa Insurance

4 years ago

Hello Sumathi, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!

See full customer review

Trusted Customer

4 years ago

Date of purchase: 01/09/2021

Promotion voucher

It's easy to transact online and suggest to have more premium payment options. The NTUC voucher promotion ad in etiqa website should state all the terms and conditions so as to avoid further...

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Your Tiq Team

Tiq by Etiqa Insurance

4 years ago

Hello Danny, thank you for sharing your experience. This is invaluable feedback that can help us to improve further. We’ll share it with the wider team to do better. Cheers!

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VIJAYAN S O NARAYANANAYAR

4 years ago

Date of purchase: 12/04/2020

What VIJAYAN S O NARAYANANAYAR said about Tiq by Etiqa Insurance:

Good and easy to use.

Your Tiq Team

Tiq by Etiqa Insurance

4 years ago

Hello Vijayan, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!

See full customer review

Trusted Customer

4 years ago

Date of purchase: 01/04/2021

The withdrawal fees can be reduced. Maybe they can give 1 free withdrawal every month

Your Tiq Team

Tiq by Etiqa Insurance

4 years ago

Hello Wei Jin, thank you for sharing your experience. This is invaluable feedback that can help us to improve further. We’ll share it with the wider team to do better. Cheers!

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Trusted Customer

4 years ago

Date of purchase: 12/14/2020

Fast and efficient

Quick to receive and easy UI

Your Tiq Team

Tiq by Etiqa Insurance

4 years ago

Hello Shu Qi, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!

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Trusted Customer

4 years ago

Date of purchase: 12/28/2020

Comparable rates. Easy to understand & user friendly process.

Your Tiq Team

Tiq by Etiqa Insurance

4 years ago

Hello Ronny, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!

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TAN KANG HUA

4 years ago

Date of purchase: 12/14/2020

What TAN KANG HUA said about Tiq by Etiqa Insurance:

Customer service officer does not exercise common sense and require to double check simple stuff. I was very disappointed with her assistance.

Your Tiq Team

Tiq by Etiqa Insurance

4 years ago

Hello Kang Hua, thank you for sharing your experience with us. We are looking into this matter and will be reaching out shortly to assist you on this thoroughly. We really appreciate your willingness and time taken to communicate, and will do our best to improve in all aspects.

TAN KANG HUA

4 years ago

The issue happened last month or earlier. I have resolved my issue privately on my own. Thank you.

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Trusted Customer

4 years ago

Date of purchase: 01/04/2021

Seamless, efficient and user friendly.

The entire process is automated. It is seamless, efficient and user friendly.

Your Tiq Team

Tiq by Etiqa Insurance

4 years ago

Hello Wai Kuen, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!

See full customer review

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About Tiq by Etiqa Insurance

Making insurance as easy, clear and honest as possible is what Tiq is all about. We are the digital channel of Etiqa Insurance, an award-winning digital insurer in Singapore, with a wide range of insurance to suit your needs. Easy to buy, fast to claim.

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+65 6887 8777

23 Church Street, #01-01 Capital Square, Singapore, 049481, Singapore