How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Estate Research Reviews

https://www.estateresearch.co.uk/

EXCEPTIONAL

Heirs Located Worldwide

Service

4.7

/5

5

4

3

2

1

73

21

3

0

97

ratings over the past year

Displaying all 1,105 reviews

Trusted Customer

Feefo Verified

4 years ago

Average

No contact details provided for anyone despite my asking. I contacted my cousin using details from a previously received Christmas Card that my Father had. So I presume they will charge for locating...

0

DE

Deborah

Feefo Verified

Taunton

4 years ago

What Deborah said about Estate Research:

A very positive experience - thank you!

My dealings throughout were with Lauren Spowart, and I would very much like to commend her for the patience and consideration which she showed in dealing with the various queries I had. She never...

0

KB

Kimberley Briseno

Feefo Verified

4 years ago

What Kimberley Briseno said about Estate Research:

Katie Lowe has been wonderful! She has been very informative & quick with responses to my questions. I would absolutely recommend them in the future.

0

MB

Mrs Julie Birch

Feefo Verified

4 years ago

What Mrs Julie Birch said about Estate Research:

They contacted us about an estate we were unaware of and asked permission to continue research on our behalf. I have had no direct contact with the company but know family members who have and have...

0

Trusted Customer

Feefo Verified

4 years ago

Unexpected interest!

When I received the original letter I was concerned in case it was a scam as there are so about these days/ However ne of your team managed to contact a member of my family b telephone and I was...

0

ES

Elizabeth Shaw

Feefo Verified

4 years ago

What Elizabeth Shaw said about Estate Research:

I only gave two stars because they been dealing with the case for about 9 months sent a copy of family tree couple of months ago pointed out what needed to be corrected haven’t heard from them since...

0

Trusted Customer

Feefo Verified

4 years ago

Put my mind to rest and advised thoroughly how the process worked.

0

Trusted Customer

Feefo Verified

4 years ago

Professional and Trustworthy

Always available to answer questions. Very helpful and kept me informed throughout the process.

0

SH

Sandra Hall

Feefo Verified

4 years ago

What Sandra Hall said about Estate Research:

Efficient

Very efficient nothing was to much trouble when you called to discuss the case

0

JT

Jean Thompson

Feefo Verified

4 years ago

What Jean Thompson said about Estate Research:

Good researchers

Appear to do thorough research. Beneficiaries kept up to date via emails.

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo