Essential supplie's are normally a1 with orders and let us know if items are not available but on this occasion we had no feedback but this will not stop us shopping with you as you are the best in...
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Simon James
Essential Supplies
8 years ago
Hi Rich, sorry to hear that on this ocassion you were let down by Essential Supplies, we do normally notify customers when goods are not in stock, and offer an alternative, however on this ocassion we seem to have not made the phone call. Please accept our apologies, we are glad that you can see past the mistake and will be bcak in the future :)
I placed the order and then received a phone call saying that there was an issue with their IT system which meant that they know that I'd placed the order but they couldn't see what it was for.
They...
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