EnergyCare Group Ltd is no longer an active Feefo customer
Displaying all 164 reviews
TC
Trusted Customer
8 years ago
What Trusted Customer said about EnergyCare Group Ltd:
Great job, thank you
Excellent engineer. Didn't hear a peep out of him. He just got on with the job and it was a great decision.
Sam
EnergyCare Group Ltd
8 years ago
Thank you for your feedback and thank you for choosing EnergyCare Group to install your new boiler.
1
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Trusted Customer
8 years ago
Absolutely Brilliant
Absolutely brilliant. Engineer arrive at 7:30am and worked hard all day. I would highly recommend Richard and this company
Sam
EnergyCare Group Ltd
8 years ago
Thank you for your positive feedback.
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TC
Trusted Customer
8 years ago
What Trusted Customer said about EnergyCare Group Ltd:
Top company anything went to plan from start to finish started on Thursday finish on Friday like they promised what can I say
Sam
EnergyCare Group Ltd
8 years ago
Thank you for your great feedback
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TC
Trusted Customer
8 years ago
What Trusted Customer said about EnergyCare Group Ltd:
Superb 10/10
First class service from start to finish. Site survey, quote, installation and post installation customer care superbly managed throughout. Everyone I dealt with were polite, took care to keep mess/...
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Sam
EnergyCare Group Ltd
8 years ago
Thank you for your positive feedback.
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TC
Trusted Customer
Norfolk
8 years ago
What Trusted Customer said about EnergyCare Group Ltd:
Great from start to finish
From start to finish the service was great, the installer team were tidy and did an excellent job and I would not hesitate to recommend.
Sam
EnergyCare Group Ltd
8 years ago
I am pleased to hear you would recommend EnergyCare Group.
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TC
Trusted Customer
8 years ago
What Trusted Customer said about EnergyCare Group Ltd:
More than happy
I was more than happy with the installation the whole experience from start to finish was very easy and trouble free, the installation went very smoothly and the installer was very pleasant and very...
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Sam
EnergyCare Group Ltd
8 years ago
Thank you for your feedback.
1
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Trusted Customer
8 years ago
I would recommend
I would be more than happy to recommend Energy care. Very good installer
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TC
Trusted Customer
8 years ago
What Trusted Customer said about EnergyCare Group Ltd:
Poor installation and customer service
The condenser pipe fitted to my boiler was over 3 metres long outside my home and froze in the cold weather and the heating stopped working. There was no customer service available as the lines were...
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Sam
EnergyCare Group Ltd
8 years ago
Thank you for your feedback. I am sorry to hear you are not happy with the installation. Regarding the condense waste we use a larger pipe to prevent freezing, however the weather we recently had was extreme and we tried to deal with the situation as best as we can. Looking at your notes this is best route for the condense pipe to go, and the condense shouldn’t freeze again under normal weather conditions. If you have any further questions please contact us on 01234 381007.
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TC
Trusted Customer
8 years ago
What Trusted Customer said about EnergyCare Group Ltd:
Recommended 👍🏻
Really good service from start to finish. The installation engineer was absolutely 1st class . Overall really happy with the new boiler
Sam
EnergyCare Group Ltd
8 years ago
Thank you for your positive feedback
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Trusted Customer
8 years ago
Happy customer :)
I would like to thank Sam in the office for all his hard work and patience. The engineer was also brilliant (sorry I forgot his name).
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
