not sure if i agree with postage price for the item i orded also postage…
not sure if i agree with postage price for the item i orded also postage slow for cost of postage should have been first class next day for the price i was charged emodels need to look at a loyalty...
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Trusted Customer
13 years ago
need to look at postage......
eModels Limited
eModels Limited
13 years ago
Firstly thank you kindly for your custom. We take customer feedback very seriously.
No matter where you are or the size of the parcel, all UK orders over the value of £10.00 are processed with a postage and packing charge of only £3.75! Orders under £10.00 and above £3.50 will be charged £3.00 for postage and packing! Orders under £3.50 will be charged £1.50 for postage and packing!
As regards to the Royal Mail we apologise for the delay.
I have also forwarded your request about the loyalty system to our Manager.
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Trusted Customer
Feefo Verified
13 years ago
Good communication about the state of my order
Parcel arrived promptly, so I'm a happy customer
Good communication about the state of my order
Parcel arrived promptly, so I'm a happy customer
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Trusted Customer
Feefo Verified
13 years ago
all very good
all very good
Trusted Customer
13 years ago
a good company
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Trusted Customer
Feefo Verified
13 years ago
Fast and Easy, Great service and Good Comms all the way through
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Trusted Customer
Feefo Verified
13 years ago
Sent me the wrong product
Sent me the wrong product
Trusted Customer
13 years ago
so about 2mins after I made my remarks, I rec'd a call from emodels to apologise that the wrong product was sent, and they are going to refund my pnp.
Now thats pretty good service, thanks
The Professional Model Hobby Store and Online Retailer - based in Staffordshire open to the public. Accredited Online Retailer, Low Prices Guaranteed, Lower than RRP and Next Day Delivery!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Professional Model Hobby Store and Online Retailer - based in Staffordshire open to the public. Accredited Online Retailer, Low Prices Guaranteed, Lower than RRP and Next Day Delivery!