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Electric Radiator Shop Reviews

Rated
Exceptional
Service
5
/5
Product
5
/5

5

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3

2

1

6

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6

ratings over the past year

Displaying all 230 reviews
SW
Stephen Whitefoot
2 years ago
Date of purchase: 03/14/2021
What Stephen Whitefoot said about Electric Radiator Shop:
Excellent , no problems .
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Electric Radiator Shop
2 years ago
Thank you for your review
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Sunil Dave
Rugby
2 years ago
Date of purchase: 02/09/2021
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What Sunil Dave said about Electric Radiator Shop:
Very good….. would definitely recommend
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Electric Radiator Shop
2 years ago
Thank you so much for your review - and the photos, which are great!
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Trusted Customer
2 years ago
Date of purchase: 01/25/2021
Excellent product and service
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Electric Radiator Shop
2 years ago
Thank you so much for your review, we are pleased you found our service excellent.
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Trusted Customer
2 years ago
Date of purchase: 11/18/2020
Prompt and efficient. Would use them again.
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Electric Radiator Shop
2 years ago
Thank you so much for your 5 star review!
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Linda Moran
2 years ago
Date of purchase: 04/14/2021
What Linda Moran said about Electric Radiator Shop:
Ok! Website allowed me to order & book delivery date - then the next day a phone call to postpone delivery - ended up 6 weeks late. Then the delivery driver refused to carry the radiators up to the fl
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Electric Radiator Shop
2 years ago
So sorry you encountered issues with our outsourced delivery service. We do try to ensure our customers are aware of the limitations and they are shown in the delivery faqs page. Unfortunately at the time of your order our team were having to work under the additional CV19 restrictions, which didnt allow them to enter a customers property which did make things more difficult. With regards to the delay in getting your order, again this was down to the CV19 impact on manufacturing and transport at that time, which was completely our of our control and we would usually aim to have deliveries to customers within 3 days. I hope all other areas of contact with Electric Radiator Shop were acceptable and if we can help at any point in the future please let us know
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Trusted Customer
2 years ago
Date of purchase: 10/29/2020
Radiator was exactly as described and was delivered on time. The timer was a little tricky to master and it is expensive to run but the product is very good.
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Electric Radiator Shop
2 years ago
Many thanks for your feedback, all feedback is very important to us
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Paul Harris
2 years ago
Date of purchase: 05/10/2021
What Paul Harris said about Electric Radiator Shop:
We had some manufacturing issues with a few units which was frustrating but Electrorad's customer service was excellent. They were very supportive and replaced faulty units quickly by courier.
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Electric Radiator Shop
2 years ago
So sorry to hear you had a blip with your order. we pride ourselves on ensuring our customers are happy. It's great to see our team rectified the issue swiftly and that your happy with our products and the service we provided
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Kennedy Grange
Doncaster
2 years ago
Date of purchase: 10/21/2020
What Kennedy Grange said about Electric Radiator Shop:
I had a problem programming the radiator so I rang your helpline and spoke to a gentleman called Ian. He was very helpful and patiently guided me through the method of how to prgram the radiator.
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Electric Radiator Shop
2 years ago
Thank you so much for your 5 Star review. Our team are not just here to help with your initial purchases but also to help you with any technical advice later on too, we will pass your feedback to Ian.
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Sue
Tenby
2 years ago
Date of purchase: 01/07/2021
What Sue said about Electric Radiator Shop:
Quick delivery. Good product. Lightweight and were easy to install. Had the radiators 9 months from December 2020. No issues to date. Economical and Just the jobby as they each have a set temperature
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Electric Radiator Shop
2 years ago
Thank you so much for your 5 star review. All reviews and feedback are important to us.
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David Lyon
2 years ago
Date of purchase: 01/03/2021
What David Lyon said about Electric Radiator Shop:
Lots to like about my Vanguard radiator however all outweighed by the negatives. The most annoying thing is the tiny control panel. Very tiny buttons along side a mini sized display panel! That’s i
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Electric Radiator Shop
2 years ago
Thank you for your review Mr Lyon, we will certainly feed that back to our R&D team.
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About Electric Radiator Shop
Electric Radiator Shop is one of the U.K.'s leading online retailers of electric radiators and electric heaters. Large stocks mean that we can offer a next day delivery service, and we are so confident that you will love the quality of our products that we offer a 14 day no quibble money back guarantee.
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Unit 1, Clayton Park, Clayton Wood Rise, West Park, Leeds, West Yorkshire, LS16 6RF, United Kingdom
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About Electric Radiator Shop
Electric Radiator Shop is one of the U.K.'s leading online retailers of electric radiators and electric heaters. Large stocks mean that we can offer a next day delivery service, and we are so confident that you will love the quality of our products that we offer a 14 day no quibble money back guarantee.