Must say, the service and advice given while purchasing this product was very good, can't fault the advice given. Very happy with telephone conversation. Also very friendly and happy person on the...
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electricradiatorsdirect.co.uk
Electric Radiators Direct
12 years ago
Thank you for your feedback, it is very much appreciated. I will pass your thanks onto Richard and please let him know when you are ready to re order.
Kind Regards
Paul Walker
Managing Director
Electric Radiators Direct.
Thank you for your feedback. Please let us know if you need any help or advice on installation or programming when you are ready.
Kind Regards
Paul Walker
Managing Director
Electric Radiators Direct.
Thank you very much for your comments. If find you need any assistance with initial installation or programming at any time, please do not hesitate to contact our customer service team on 0330 300 4444.
Kind Regards
Paul Walker
Managing Director
Electric Radiators Direct.
Thank you for taking the time to leave your feedback, it is very much appreciated.
Kind Regards
Paul Walker
Managing Director
Electric Radiators Direct.
Good service although the product took 3 days to arrive.
electricradiatorsdirect.co.uk
Electric Radiators Direct
12 years ago
there are 2 only reasons why the heater would not give out the correct heat.
A - The radiator is faulty
B - The wrong sized radiator has been purchased for your room size.
Either way if you call my General Manager, Julian Saville, on 0330 300 4444 we will sort this out ASAP to your full satisfaction.
Kind Regards
Paul Walker
Managing Director
Electric Radiators Direct.
electricradiatorsdirect.co.uk
Electric Radiators Direct
12 years ago
I have been advised that Julian has been in contact regarding the sizing of the radiator.
Kind Regards
Paul Walker
Managing Director
Electric Radiators Direct.
Thank you for you positive comments. Our customer service team are on hand should you need any assistance with setting up or anything else in the future. Thank you for placing your business with Electric Radiators Direct.
Kind Regards
Paul Walker
Managing Director
Electric Radiators Direct.
Next day delivery but an invitation to phone to have some assistance in how to use the radiator left me even more confused
electricradiatorsdirect.co.uk
Electric Radiators Direct
12 years ago
Thank you for your comments. As part of our on going customer care plan, we call every customer to ensure that they were happy with the purchase experience and they have set everything up correctly to ensure the best efficiency from the heaters. If you need assistance, our customer service team are available on 0330 300 4444 and will be more than happy to talk you through the initial settings.
Kind Regards
Paul Walker
Managing Director
Electric Radiators Direct.
service great. Richard Clarkeson so good and funny!! Was a pleasure doing business with him.
electricradiatorsdirect.co.uk
Electric Radiators Direct
12 years ago
Thank you very much for your comments, I will feed this back to Richard. If you require any assistance setting up the radiator please call and we will be more than happy to help.
Kind Regards
Paul Walker
Managing Director
Electric Radiators Direct.
Very friendly and helpful people. My order was despatched as quickly as possible and there was after sales help with installation instructions if I had needed it.
I will be using this company again.
electricradiatorsdirect.co.uk
Electric Radiators Direct
12 years ago
Thank you for your feedback, it is very much appreciated. If you do need assistance with the installation our customer service team can be contacted on 0330 300 4444 and we look forward to speaking with you when you are ready to purchase again.
Kind Regards
Paul Walker
Managing Director
Electric Radiators Direct.
Good comm's when I spoke to a member of staff about delivery dates and very efficent process, with quick delivery.
electricradiatorsdirect.co.uk
Electric Radiators Direct
12 years ago
Thank you very much for your positive feedback and thank you for your business. Please let us know if we can be of any assistance at any time in the future.
Kind Regards
Paul Walker
Managing Director
Electric Radiators Direct.
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.