Thank you for your feedback and please feel free to contact us at anytime if you need any assistance with setting up.
Kind Regards
Paul Walker
Managing Director
Electric Radiators Direct.
I had first class service from Electric Radiators Direct but the delivery address
was changed somewhere along the line as Parcelforce tried to deliver to the
wrong address for 2 days.
electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
Thank you for your kind comments. Parcelforce deliver to hundreds of customers on our behalf every month and in 99% of cases they get it right. Unfortunately in your case there was an error. I apologise for this error and hope it didn't spoil your purchase experience.
Kind Regards
Paul Walker
Managing Director
Electric Radiators Direct.
Your website is easy to use and navigate. Payment was easy and delivery very prompt so no criticism there. However, I would suggest though that you include the measurement of 'depth to wall' when...
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electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
Thank you for your comments and I will speak to out development team about the possibility of adding this measurement. Please let us know if you need any assistance when you start using the radiator.
Kind Regards
Paul Walker
Managing Director
Electric Radiators Direct.
Thank you for your feedback and please do not hesitate to contact us if you need any assistance in the future.
Kind Regards
Paul Walker
Managing Director
Electric Radiators Direct.
Easy site to order from and very quick delivery. Best price on the web and the radiators look great, are easy to install and function very well.
electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
Thank you for your feedback it is much appreciated. Please let our customer care team know if you need any assistance in the future.
Kind Regards
Paul Walker
Managing Director
Electric Radiators Direct.
modern and very sleek, very helpful and delivery was excellent.
electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
Thank you for your feedback and comments on both the service and product. Please contact us if we can be of assistance in the future.
Kind Regards
Paul Walker
Managing Director
Electric Radiators Direct.
Good service, but I never got an e-mail order confirmation or invoice.
electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
Thank you for your comments. We must have an incorrect e mail for you as all the correspondence is fully automated. Try checking your spam filter initially and if it is not there please contact our customer service team on 0330 300 4444 and we will rectify this for you immediately. When you get round to the installation just call us if you need any assistance.
Kind Regards
Paul Walker
Managing Director
Electric Radiators Direct.
electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
I have been advised that this has now been sorted out to your satisfaction, in fact I believe you have ordered another radiator so thank you again for your business. Please let us know if we can help at any time in the future.
Kind Regards
Paul Walker
Managing Director
Electric Radiators Direct.
Thank you for your feedback it is very much appreciated. Please contact our aftersales team on 0330 300 4444 if you need any more assistance.
Kind Regards
Paul Walker
Managing Director
Electric Radiators Direct.
Product reviews
electricradiatorsdirect.co.uk
Electric Radiators Direct
12 years ago
Thank you also for your comments on the radiators. I am sure you will also be happy with the performance once you have them up and running.
Kind Regards
Paul Walker
Managing Director
Electric Radiators Direct.
electricradiatorsdirect.co.uk
Electric Radiators Direct
12 years ago
Thank you also for your comments on the radiators. I am sure you will also be happy with the performance once you have them up and running.
Kind Regards
Paul Walker
Managing Director
Electric Radiators Direct.
electricradiatorsdirect.co.uk
Electric Radiators Direct
12 years ago
Thank you also for your comments on the radiators. I am sure you will also be happy with the performance once you have them up and running.
Kind Regards
Paul Walker
Managing Director
Electric Radiators Direct.
electricradiatorsdirect.co.uk
Electric Radiators Direct
12 years ago
Thank you also for your comments on the radiators. I am sure you will also be happy with the performance once you have them up and running.
Kind Regards
Paul Walker
Managing Director
Electric Radiators Direct.
The service was excellent, even thought the website had some issues with their payment mechanism the customer service was very good. I believe the issues with the website are now resolved and so all...
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electricradiatorsdirect.co.uk
Electric Radiators Direct
12 years ago
Hello and thank you for your comments. We did have minor issues for a short period of time when we were changing over to the new 1 page checkout so apologies for the inconvenience. We have introduced this and Amazon 1 click checkout after feedback saying our customers spent too much time in the checkout area. This should now give a better shopping experience.
Kind Regards
Paul Walker
Managing Director
Electric Radiators Direct.
Your Richard is a star, great personality and lovely to deal with.
electricradiatorsdirect.co.uk
Electric Radiators Direct
12 years ago
Thank you for your positive comments. Please let us know if we can be of assistance at any time in the future.
Kind Regards
Paul Walker
Managing Director
Electric Radiators Direct.
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.