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Electricpoint Reviews | {{merchantUrl}} reviews

Displaying all 8,554 reviews

Trusted Customer

9 years ago

What Trusted Customer said about Electricpoint.com:

Good service by Electricpoint.com

Perfectly efficient service. I will use again.

Date of purchase: 12/13/2016

Trusted Customer

9 years ago

What Trusted Customer said about Electricpoint.com:

Average service by Electricpoint.com

Good quality parts but a slow delivery.

Date of purchase: 12/16/2016

Trusted Customer

9 years ago

Heater good but important to note "this way up" labels!

Heater arrived undamaged and complete- HOWEVER it was put flat on a pallet ignoring the visible "This way up " labels. The previous time I bought some of these heaters from another supplier they were...

Product reviews

Date of purchase: 01/11/2017

Trusted Customer

9 years ago

Although the part was out of stock, the customer service was excellent, alw...

Although the part was out of stock, the customer service was excellent, always keeping me up to date and the PIR Detector arrived promptly. Hardly noticed the delay! Very Happy!!!

Product reviews

Date of purchase: 12/14/2016

Trusted Customer

9 years ago

Excellent service by Electricpoint.com

Excellent service and good prices too :)

Product reviews

Date of purchase: 01/27/2017

Trusted Customer

9 years ago

What Trusted Customer said about Electricpoint.com:

Fast delivery

Received my product really quickly

Product reviews

Date of purchase: 12/01/2015

Trusted Customer

10 years ago

What Trusted Customer said about Electricpoint.com:

good communication, good technical knowledge

Product reviews

Date of purchase: 08/08/2015

Trusted Customer

10 years ago

Terrible!! Mid December to mid Jan I was left with only partial heating thanks to EP

I ordered two panel heaters around 17th December. They arrived and one was faulty. To cut a very long story short, it took me several e-mails, and phone calls, and considerable stress, plus a few...

Allan

Electricpoint.com

10 years ago

Hello Humaira, as discussed we are entirely at fault here. This is one of those orders where everything that can possibly go wrong has gone wrong but it is of course no excuse. I do hope our offer too you in light of your situation goes towards redeeming Electricpoint somewhat. This certainly isn't our normal service. Kind Regards, Allan

Trusted Customer

10 years ago

I am happy to say that despite the order being a poor experience, as soon as I contacted Allan/Electripoint to raise my disappointment they responded in an extremely prompt, considerate, apologetic and professional manner. I am very happy with the way this has been resolved, and feel reassured that actually customer service/satisfaction is of utmost important to this company, and that my experience was an unusual circumstance rather than how they normally treat customers. Thanks for concluding this in such a positive manner Allan. Best regards.

Product reviews

Date of purchase: 12/21/2015

Trusted Customer

10 years ago

Dimplex girona

Very good!

Product reviews

Date of purchase: 12/07/2015

Trusted Customer

10 years ago

One wrong item was sent with order, was easier and quicker for me to buy correct one locally, as it was a low priced item, than to get it replaced. Otherwise service and delivery were very good.

Allan

Electricpoint.com

10 years ago

Apologies for that Peter, let me know if we an make it up too you in the future... Kind Regards, Allan

Product reviews

Date of purchase: 12/15/2015

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Electricpoint.com Reviews

Dimplex Quantum QM100 | Quantum Storage Heater 1000W | No WifiMore reviews of this product (25)View product websiteGreat product but important to realise that the firmware (G) is different from earlier versions(F) which are NOT upgradeable. Support was excellent from manufacturer however.

Dimplex Tall Foot Kit for Quantum Storage HeatersMore reviews of this product (11)View product websiteNeeded in my house as skirtings are too high for standard feet. Perhaps it would be better if all feet were supplied as extras to avoid waste?

JCC Lighting Controls JC68003WH PIR Security Detector IP44 1000W WhiteMore reviews of this product (1)View product websitePart works well! Exactly like the old one so used existing fixings.

Dimplex Quantum QM150 | Quantum Storage Heater 1500W | No WifiMore reviews of this product (50)View product websiteGreat product, works well

BG Electrical BSG3 6 Gang 13A Extension Lead 3M WhiteMore reviews of this product (1)View product website

Dimplex Quantum QM150 | Quantum Storage Heater 1500W | No WifiMore reviews of this product (50)View product websiteLooks good, has flexible heating options, on peak and off peak electric connection so its never cold!

Nobo Panel Heater 1000W Top Convector WIFI Control Option NTE4N10More reviews of this product (3)View product websiteThe heaters themselves are good/fine. It's just if you can get delivery of ones that are functional from Electric Point that's very doubtful.

Dimplex Girona GFP200WE 2000W Panel Heater White EcoDesign Compliant #More reviews of this product (4)View product websiteVery good value! Heats up extra quick! Very stylish

BG Electrical 850 13A 2P Switched Fused Spur WhiteMore reviews of this product (4)View product websiteWrong spur unit received, had to buy correct one locally.

Dimplex XLS12N 1.7kW Automatic Storage Heater 11.9kWh Storage CapacityMore reviews of this product (7)View product websiteVery good heater would recommend.

3093Y 1mm PVC Flexible Cable Three Core White 1MMore reviews of this product (1)View product websiteReasonably priced heat resisting flex.

Dimplex CXLS12 1.7kW Combined Automatic Storage Heater and ConvectorMore reviews of this product (2)View product websiteVery good heater would recommend.

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