They sent the right item, at the right price, ahead of the suggested schedule.
Nick
Electricpoint.com
3 years ago
Great to hear that you had a positive experience with us. Thanks for sharing and for the top rating which will give other potential customers the confidence to give us a try!
Date of purchase: 07/19/2022
0
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GC
Gina Clarke
Feefo Verified
3 years ago
What Gina Clarke said about Electricpoint.com:
Very prompt delivery
Nick
Electricpoint.com
3 years ago
Thank you - we are glad to have been of assistance and appreciate your kind feedback.
Products fine, sadly no guide to finish off the job, thereby costing me extra for carrage. Maybe I should have known better, but I didn't.
Nick
Electricpoint.com
3 years ago
Thank you for taking the time to leave us feedback. We are sorry to hear that you are not 100% happy. Please do let us know if there is anything else we can do to improve your experience - we can be reached by phone on 0203 994 5470 or via email - sales@electricpoint.com.
Date of purchase: 07/16/2022
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ME
Martyn Evans
Feefo Verified
Cardiff
3 years ago
What Martyn Evans said about Electricpoint.com:
Ordered extraction fan via website. Arrived within 48 hours well happy.....
Easy to use site too.......
Nick
Electricpoint.com
3 years ago
This is good to hear. Glad you are pleased with your fan and that we were able to get it to you nice and quickly.. Thanks for the feedback and 5 star rating.
Product reviews
Date of purchase: 07/16/2022
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PB
Peter Bell
Feefo Verified
3 years ago
What Peter Bell said about Electricpoint.com:
These items have not been received!!
Nick
Electricpoint.com
3 years ago
Thank you for letting us know about the delivery issue with this order. We are very sorry about this. Following investigations with our carrier Parcel Force and as per our telephone conversation, it seems that the courier driver had encountered problems locating your delivery point. We have now provided detailed address instructions which we are confident will allow the delivery to be completed. We will of course keep a close eye on this case until resolved, in the mena time kindly accept our apologies for the inconvenience caused by this glitch in the Parcel Force delivery service.
Nick
Electricpoint.com
3 years ago
This parcel finally looks to have been delivered. Thank you for your patience while we resolved this matter with our delivery partner, Parcel Force. We apologies for the inconvenience casued as a result of the delay.
Nick
Electricpoint.com
3 years ago
Good afternoon, now that this issue has been resolved following Parcel Force's difficulty in delivering your order we would very much welcome your revised rating of our service. Many thanks!
Found what we wanted very easily delivered within days. Exactly what was required
Nick
Electricpoint.com
3 years ago
Thanks - we work hard behind the scenes to provide an efficient customer journey and are pleased to hear that we did a decent job for you. We really appreciate the feedback and top rating.
Thank you! We are happy to hear that we provided you with a good all round service in terms of price and free, speedy delivery for your order. We hope to be of service to you again on a future project.
That's what we are all about...speedy delivery and top service. We hope that you are happy with your heater when you get it fitted. Please remember we are contactable by phone and email in the event of any issues. Thank you for the review and for the five star rating.
Product reviews
Date of purchase: 07/13/2022
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Trusted Customer
Feefo Verified
3 years ago
Easy to order and prompt delivery.
Nick
Electricpoint.com
3 years ago
We aim to provide a fuss free service and are pleased to hear that we did well for you on this order. Thank you for taking the time to share your experience and for the 5 star rating.
Electricpoint.com are one of the UK's leading Electrical wholesalers, available both to the public and trade customers. We specialise in bringing you the lowest price for top quality products from brands such as Dimplex, Wylex and Megaman.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Electricpoint.com are one of the UK's leading Electrical wholesalers, available both to the public and trade customers. We specialise in bringing you the lowest price for top quality products from brands such as Dimplex, Wylex and Megaman.