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Egypt Escapes Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,112 reviews

Mr Simon Lee

Feefo Verified

Perth

7 years ago

What Mr Simon Lee said about Egypt Escapes:

Great booking experience

The guy explained everything in great detail he was very informative and polite he went through the itinert and explained all the details we needed

Date of purchase: 04/30/2019

Trusted Customer

Feefo Verified

7 years ago

Great

Excellent customer support. Knowledgeable and helpful staff. Thank you

Date of purchase: 05/02/2019

Trusted Customer

Feefo Verified

7 years ago

I found the service excellent. They covered every part of the booking with clarity. I wouldn’t recommend them until I have been on my holiday and experienced Egypt and the Nile cruise.i

Date of purchase: 05/01/2019

Mr Frederick Williams

Feefo Verified

7 years ago

What Mr Frederick Williams said about Egypt Escapes:

helpful and knowledgeable

very helpful operator - needed to alter the date and they kindly sorted it out for us

Michael

Egypt Escapes

7 years ago

Thank you for taking the time to leave this excellent review! The agent will be really pleased to hear that they have provided a wonderful service. It is also great to hear that we managed to alter the dates as required. We hope you have a super holiday and look forward to hearing all about it! With regards from the team at Egypt Escapes.

Date of purchase: 04/25/2019

Mr Stuart Porteous

Feefo Verified

7 years ago

What Mr Stuart Porteous said about Egypt Escapes:

never use again

no feedback on questions I asked

Michael

Egypt Escapes

7 years ago

Thank you for taking the time to leave a review of our services, it is very disappointing to hear that you are unsatisfied with our service. We sent a reply a reply to your email on the 23rd April 2019 answering your questions and your requests, we are sorry that this wasn't received by yourself or if the reply wasn't helpful. We do all we can to ensure a quality service both pre and post travel, and we are are sorry that we have failed to provide this to you on this occasion. Obviously it is disappointing to hear that you will not use our services again, however we wish you all the best with your future travel arrangements. Kind Regards from the team at Egypt Escapes.

Date of purchase: 04/12/2019

Ms Julie Errington

Feefo Verified

7 years ago

What Ms Julie Errington said about Egypt Escapes:

nothing special

it took chatting to 3 operators before I got the answer to a simple question

Date of purchase: 04/23/2019

Trusted Customer

Feefo Verified

7 years ago

Very informative and helpful

Michael

Egypt Escapes

7 years ago

Thank you for this feedback, your comments will be shared with your sales agent. We hope you have a wonderful holiday from all the team at Egypt Escapes.

Date of purchase: 04/17/2019

Trusted Customer

Feefo Verified

7 years ago

Knowledgeable and efficient. Would book again

Michael

Egypt Escapes

7 years ago

Great feedback and lovely to read that you would be happy to use our services again! We hope you have a wonderful holiday from the team at Egypt Escapes.

Date of purchase: 04/24/2019

Trusted Customer

Feefo Verified

7 years ago

Member of staff very efficient, helpful and friendly but the amount of information he was required to read out was very much an overload. Would have been better sent by email for us to read. He...

Michael

Egypt Escapes

7 years ago

Thank you for taking the time to review our service to you. There is some very positive comments here and we will be sharing this with your sales agent. We agree that there is large amount of information to read back and cover throughout the booking process and this can take time, however it is so important to ensure that the clients fully understand the agreement and the protection they have when booking with us. We do constantly review this process so your comments will be used to review the process going forward. We hope that you have a great holiday from all the team at Egypt Escapes.

Date of purchase: 04/26/2019

Mrs Mary Conkie

Feefo Verified

7 years ago