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Education Mutual Reviews

Rated
Exceptional

The UK's largest member-owned provider of staff absence protection for Schools and Trusts

Service
4.9
/5

5

4

3

2

1

359

23

0

0

0

382

ratings over the past year

Displaying all 866 reviews
HJ
Helen Johnson
Rotherham
7 days ago
What Helen Johnson said about Education Mutual:
Great service, support and value for money. Portal user friendly.
Professional, friendly, knowledgeable and helpful staff. Portal easy to follow and support always available when needed. Discussion of individual cases is helpful and settlement for claims are made ...
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Date of purchase: 04/24/2024
1 product purchased
GG
Gail Graves
Cumbria
14 days ago
What Gail Graves said about Education Mutual:
Friendly, helpful service
I always find Education Mutual to be friendly, informative and helpful when i contact them with a question or query.
Date of purchase: 03/28/2024
1 product purchased
Trusted Customer
16 days ago
We have been very happy with the service that we have received and would recommend Education Mutual as a provider.
Date of purchase: 03/27/2024
1 product purchased
Trusted Customer
21 days ago
Helpful, friendly service
Ellie is always so helpful and friendly. She responds quickly to email or telephone queries and will talk you through the process if you are unsure.
Date of purchase: 04/09/2024
1 product purchased
SB
Sally Bailey
Manchester
23 days ago
What Sally Bailey said about Education Mutual:
Excellent Service!
Been with Education Mutual now for over 3 years and always receive excellent service from Lucy, Sam and everyone else at Education Mutual. Whenever I have a query, it is dealt with immediately in a fr...
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Date of purchase: 03/19/2024
1 product purchased
LA
Liz Ascroft
Preston
23 days ago
What Liz Ascroft said about Education Mutual:
An excellent company with an amazing ethos.
We always receive excellent service from Education Mutual and our Account Manager Lucy Rose. She always goes above and beyond and is quick to respond and deal with any queries we have.
Date of purchase: 03/27/2024
1 product purchased
LW
Lynn Williams
Bolton
29 days ago
What Lynn Williams said about Education Mutual:
Excellent service
Very prompt, accurate and useful response through live chat, followed up by a personal email. Outstanding service. Thank you.
Date of purchase: 04/02/2024
1 product purchased
NC
Nicki Cleave
Bristol
1 month ago
What Nicki Cleave said about Education Mutual:
Great service, online logging of staff and claims is easy and efficient.
Great service, online logging of staff and claims is easy and efficient.
Fabulous add ons eg mental health support, 24/7 medical advice, legal advice, flu jabs etc.
Claims are pain in a timely manner
...
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Date of purchase: 03/27/2024
1 product purchased
AR
Anisha Rawal
1 month ago
What Anisha Rawal said about Education Mutual:
Thanks Lucy Rose! :)
It has been great working with Lucy Rose. She is understanding, efficient and very helpful. Thanks Lucy for all your support :)
Date of purchase: 03/27/2024
1 product purchased
VG
Vikki Grace
Swindon
1 month ago
What Vikki Grace said about Education Mutual:
Amazing, support service!
From the very first set up session our contact Dee has been super helpful, efficient and professional. Nothing is too much trouble and we consistently felt supported by her and any other member of sta...
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Date of purchase: 03/26/2024
1 product purchased
About Education Mutual
Education Mutual is a trusted partner and innovator in the education sector.
As the only member-owned, DfE-recommended provider (through the CPC Framework), we run solely for the benefit of members rather than shareholders. Our ethos allows us to provide affordable and sustainable solutions to prevent and reduce staff absences, alongside adding value to each membership.
We are a non-profit making organisation who re-invest any surplus funds back into the education sector. To date, over £1,000,000 has been re-invested, making us the most financially secure Mutual available to UK schools.
Schools benefit from guaranteed budget certainty and access to complimentary healthcare services through our multi-award-winning protection. Memberships are tailor-made to align with each school's unique needs, securing extensive coverage customised to fit your budget requirements.
Unlike profit-driven absence insurance companies, Education Mutual operates with minimal management costs to ensure efficiency in our operations. Your membership contributions actively contribute to the betterment of all member schools and the education sector, without concern of profits being redirected elsewhere. This guarantees that every surplus pound goes directly towards supporting schools.
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i2 Centre, Hamilton Way, Hamilton Court, Office 4/5, Mansfield, Nottinghamshire, NG18 5FB, United Kingdom
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About Education Mutual

Education Mutual is a trusted partner and innovator in the education sector.
As the only member-owned, DfE-recommended provider (through the CPC Framework), we run solely for the benefit of members rather than shareholders. Our ethos allows us to provide affordable and sustainable solutions to prevent and reduce staff absences, alongside adding value to each membership.
We are a non-profit making organisation who re-invest any surplus funds back into the education sector. To date, over £1,000,000 has been re-invested, making us the most financially secure Mutual available to UK schools.
Schools benefit from guaranteed budget certainty and access to complimentary healthcare services through our multi-award-winning protection. Memberships are tailor-made to align with each school's unique needs, securing extensive coverage customised to fit your budget requirements.
Unlike profit-driven absence insurance companies, Education Mutual operates with minimal management costs to ensure efficiency in our operations. Your membership contributions actively contribute to the betterment of all member schools and the education sector, without concern of profits being redirected elsewhere. This guarantees that every surplus pound goes directly towards supporting schools.