Real customer service, with a personal touch that is rare, Great quality materials KARMA is I will be probably be buying again 😀
Product reviews
Date of purchase: 11/22/2020
0
Share
AD
Alexandra Denisi
France
5 years ago
What Alexandra Denisi said about Eden Ashram:
Perfect.!!!
Fast!!
I really like what I bought !!
Next time I would take L. I like it when it's a little loose The M is more an S.
But I'm delighted !!
I like what you put in
- a planting a tree...
Read more
Date of purchase: 11/22/2020
0
Share
SB
Silvia Berchtold
5 years ago
What Silvia Berchtold said about Eden Ashram:
Nice Sweatshirt, fast and nearly plastic free delivery, good communication
Prima. Vriendelijke en behulpzame medewerking en snelle levering. De kleding is van goede (en natuurlijke) kwaliteit. Pasvorm is goed
Date of purchase: 11/11/2020
0
Share
TI
Tiina
Finland
5 years ago
What Tiina said about Eden Ashram:
I just love my green KARMA T-shirt...and now also my GOOD VIBES ONLY college. Great products, smooth delivery and the trees planted an excellent way to compensate at least a little what I consume.
Hi there SilviaThanks for your review. We take all feedback seriously as we want to ensure we provide the very best care and support to our customers. You have given us a poor rating on our product and service and we were keen to find out from you what issues you have had with your items or in dealing with our customer support. Our team pride themselves on providing 1st class customer support and it's important we understand what we did wrong or could have done better. We see that our team have responded quickly and efficiently to your communications and we felt all questions were answered but if there was something we missed or if you have a suggestion on how we could have done better please let us know. It will really help. Thanks so much. Ruby
SB
Silvia Berchtold
5 years ago
Sorry Ruby, but that’s not true. I was asking via Mail if I need to return the size and order newly or if there would be an easier way. But I didn’t get a reply so far. After a few days without a reply I decided to return the Sweatshirt and ordered the smaller size by myself. All the best
Customer Service Team
Eden Ashram
5 years ago
Hi SilviaYou sent us an email at 09:17 on the 18th Nov and we responded with our response and a copy of our size guide and links to our return form at 10:10am on the 18th Nov. Less than 1 hour after your initial enquiry. Perhaps this is in your spam or junk folder. We will forward this again to you now.
Product reviews
Customer Service Team
Eden Ashram
5 years ago
We're sorry to read that you were not completely satisfied with the product. We are very proud of the items we have produced but if you can let us know what wasn't perfect for you this will help us with our ongoing development of products.
Eden Ashram does fashion differently. We produce premium, sustainable, ethically made clothing that look and feel amazing. Eco-friendly packaging & carbon neutral deliveries as standard.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Eden Ashram does fashion differently. We produce premium, sustainable, ethically made clothing that look and feel amazing. Eco-friendly packaging & carbon neutral deliveries as standard.
