Thank you for my gorgeous jumpers the quality is amazing. Also your e-mail you sent afterwards checking I loved them and thanking me for my order really showed you cared. Great company- good luck...
Expensive jumper never arrived before Christmas and still hasn’t
Customer Service Team
Eden Ashram
5 years ago
Hey Nathan. We're truly sorry for the extended wait for you to receive your items. It's not a usual occurrence and we were badly effected by events linked to coronavirus and major delays with shipping firms. We're pleased to see your item has now been delivered and we hope it has met your expectations. Thanks so much for your patience and understanding. Lou Lou x
Cannot review properly yet as I am still waiting for the item to arrive.
Customer Service Team
Eden Ashram
5 years ago
Hi Susan. We're so sorry you had to wait longer than anticipated for your item. We experienced exceptional trading conditions and extended delivery delays linked to Coronavirus and huge volumes of items being sent over Christmas, but we hope now you have your item it was worth the wait. Thanks so much for your patience and understanding. Lou Lou x
ST
Susan Thurrold
5 years ago
Item has now arrived. It's a beautiful sweatshirt and was well worth the wait.
Cust omer service was great, keeping me informed of where my parcel was etc .
It is an absolute pleasure in these days of automated emails to receive communication from an actual person - and for that person to be open and honest about the reasons for any delay to a product...
Eden Ashram does fashion differently. We produce premium, sustainable, ethically made clothing that look and feel amazing. Eco-friendly packaging & carbon neutral deliveries as standard.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Eden Ashram does fashion differently. We produce premium, sustainable, ethically made clothing that look and feel amazing. Eco-friendly packaging & carbon neutral deliveries as standard.
