It was easy to use the site. The service was excellent. They are extremely courteous and helpful. My purchase as a Christmas gift for my yoga loving daughter.
Product reviews
Date of purchase: 10/26/2023
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Trusted Customer
2 years ago
Nice tshirts but poor quality regarding the price . Wrtting is already falling off after the first use (and i m carefull washing it) . It s all about marketting bu not about real quality. Really...
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Customer Service Team
Eden Ashram
2 years ago
Thank you for your recent feedback, although clearly we are concerned by its contents.
We have tried to reach out to you via email but have not had a response yet. This may be because your gmail account is putting these in your spam/junk folder but please note that we are available to provide assistance on this order and want to make things right.
Under no circumstance should any product we send to customers be like this, as we are proud of our premium garments and prints which are the very best quality available today. If there is any issue with your item (which it seems from your review there is) then we would ask you to contact us directly and send us some images of the issue so our print team can evaluate and investigate.
Of course, if there is an issue we will sort this for you and send you a replacement. No quibble, no problem. No customer will ever have to accept an inferior product from us and in the rare cases where an item has been sent to a customer that is not of the quality we would expect then we will ensure this is replaced 100% of the time.
Please contact our customer service team at info@edenashram.com and we will put this right. Kind regards, Lou Lou.
Customer service was quick in responding and made the returns easy and simple. Shipping took a little longer than expected but once shipped arrived swiftly.
Product reviews
Date of purchase: 10/02/2023
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Trusted Customer
2 years ago
The order was super fast to arrive, packaged well and excellent communication along the entire process.
I ordered 3 items, I received an email to let me know that one t shirt was out of stock in my size, and was offered several alternatives. When the items arrived, and having not ordered from them...
Eden Ashram does fashion differently. We produce premium, sustainable, ethically made clothing that look and feel amazing. Eco-friendly packaging & carbon neutral deliveries as standard.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Eden Ashram does fashion differently. We produce premium, sustainable, ethically made clothing that look and feel amazing. Eco-friendly packaging & carbon neutral deliveries as standard.
