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Eco Catering Equipment Reviews | Customer Service Reviews for https://www.feefo.com/reviews/eco-catering-equipment | Feefo

Trusted Customer

5 years ago

Date of purchase: 07/05/2019

Fast service and good quality cups

Tim

Eco Catering Equipment

4 years ago

Hi, Thank you for taking the time to leave us feedback, we appreciate it. It's great to hear you are pleased with the service and the cups. If there is anything else we can help with in the future please let us know. Kind regards, Tim - Eco Catering Equipment

Product reviews

compostable cups are good quality. I wish there could be a collection service since they cannot really be compostable locally

Value for money : Excellent

Suitability : Excellent

Quality : Excellent

Tim

Eco Catering Equipment

4 years ago

Hi, Thank you for your feedback on your Vegware Cups. We're pleased you like them. We take on board your point regarding the collection service. Local authorities are increasing the number of compostable collection options throughout the country and this is improving all the time. If you haven't done so already we would recommend contacting your local council and asking if this is a service currently offered. If you need any assistance with this please do not hesitate to contact us. Kind regards, Tim - Eco Catering Equipment

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JO

John

5 years ago

Date of purchase: 04/01/2019

What John said about Eco Catering Equipment:

Only issue was cost of installation which I thought was too high. Other than that great service.

Tim

Eco Catering Equipment

5 years ago

Hi John, Thank you for taking the time to give us feedback, it's appreciated. We're glad to hear you are pleased with the service, thank you. We also take on board your comments regarding the install costs and have fed this back to the service department. It is always difficult to get a balance between, good, reliable service and cost and there are a number of factors that we have to allow for. We do always make the costs clear at the beginning of the process so you can make an informed purchase. However, we are always trying to improve where we can and this feedback does help us, thank you. If there is anything else we can help with, please do not hesitate to contact us. Kind regards Tim Eco Catering Equipment

Product reviews

all good except installation cost

Value for money : Excellent

Suitability : Exceptional

Quality : Exceptional

Tim

Eco Catering Equipment

5 years ago

Hi John, Thank you for your product feedback regarding your new Ecomax F504 dishwasher, we're glad to hear you're pleased with it. We also take on board your comments regarding the installation costs. It's a difficult balance for us between good, reliable service and cost, which is why we make these costs clear from the outset so there aren't any surprises and you can make an informed purchase. However, we have listened to your comments and fed this back to the service team and will work to try to get a better balance where we can. If there is anything further we can help with, please do not hesitate to contact us. Kind regards Tim Eco Catering Equipment

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AL

Ali

Leeds

5 years ago

Date of purchase: 05/03/2019

What Ali said about Eco Catering Equipment:

Thank you for kind help and support. Your service was really helpful. And I am happy with price an quality.

Tim

Eco Catering Equipment

5 years ago

Hi Ali, Thank you for taking the time to leave us feedback, we really appreciate it. We're glad we could help and pleased you're happy with the service and dishwasher received. If you need further help or anything else in the future please do not hesitate to contact us. Kind regards, Tim

Product reviews

Before I purchased the item I had compared the price.so I found the same item but cheaper. I honestly saved £840 .

Value for money : Exceptional

Suitability : Exceptional

Quality : Exceptional

Tim

Eco Catering Equipment

5 years ago

Hi Ali, thank you for leaving feedback on your new Hobart dishwasher, we're really pleased to see a 5-star review. This information helps us get a customer perspective of the catering equipment we supply and it also helps other customers who are looking to make a new purchase, Thank you. We're also pleased we could help you make such a big saving! Kind regards, Tim

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SH

Sharon

5 years ago

Date of purchase: 09/01/2018

What Sharon said about Eco Catering Equipment:

Very helpful and friendly service. Thank you

Tim

Eco Catering Equipment

5 years ago

Hi Sharon,

Thank you for taking the time to leave us feedback, it is appreciated and goes a long way to helping the team develop. We're always pleased to see a 5-star review and hear you were happy with the service.

Please do not hesitate to contact us should need any help in the future.

Kind regards

Tim

Eco Catering Equipment

Product reviews

Good water boiler. Exactly as expected. We’ve had Instanta before and this new one is as good as the others

Value for money : Exceptional

Suitability : Exceptional

Quality : Exceptional

Tim

Eco Catering Equipment

5 years ago

Hi Sharon,

Thank you for the product feedback. We're very pleased to see a 5-star review and here your Instanta boiler is performing well. This feedback is crucial to us and our customers, Thank you.

Kind regards

Tim

Eco Catering Equipment

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SA

Sarah

5 years ago

Date of purchase: 09/02/2018

What Sarah said about Eco Catering Equipment:

Very helpful. We had some very specific requirements and needed a reliable fridge due to what we store. Becky came back with several options and helped us buy the best unit for our needs. Thank you fo

...

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Tim

Eco Catering Equipment

5 years ago

Dear Sarah,

Thank you for taking the time to leave us feedback on your new fridge, it's appreciated and very helpful to us. We're glad to hear you are happy with the service and advice and your comments will be passed back to Becky.

If need any help in the future please do not hesitate to contact us.

Kind regards

Tim

Eco Catering Equipment

Product reviews

Liebherr was not a brand we have bought before but it is as good as Eco said. It is more than other fridges we looked at but it is a very good fridge. We will definitely look at Liebherr again in the

...

Read all

Value for money : Excellent

Suitability : Exceptional

Quality : Exceptional

Tim

Eco Catering Equipment

5 years ago

Hi Sarah,

Thank you for your product review, this info. is invaluable to us our other customers as it allows us to monitor the quality of the units will sell. We are always confident when supplying Liebherr refrigerators and are sure you will have a very reliable unit for years to come.

Kind regards

Tim

Eco Catering Equipment

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Trusted Customer

5 years ago

Date of purchase: 09/01/2018

Ordered online, very easy, quick and efficient. Arrived within 2 days of ordering, thank you.

Tim

Eco Catering Equipment

5 years ago

Hi,

Thank you for taking the time to leave us feedback, it is appreciated. We're glad to hear the ordering process was quick and easy and you received your water boiler promptly.

If you need any further assistance please do not hesitate to contact us.

KInd regards

Tim

Eco Catering Equipment

Product reviews

A quality water boiler. We've had other brands over the years and the quality has been questionable. We decided to buy a better unit this time and so far it does seem to be good. It has a better quali

...

Read all

Value for money : Excellent

Suitability : Exceptional

Quality : Exceptional

Tim

Eco Catering Equipment

5 years ago

Hi,

Thanks for taking time to leave us feedback on your water boiler purchase. It's appreciated and very useful for us as our customer's feedback is the only true way to monitor the quality of the products we sell. We're sure it will give you years of good service and welcome any further feedback you have on this unit in the future.

Kind regards

Tim

Eco Catering Equipment

0

AS

Antonio Sensati

6 years ago

Date of purchase: 04/12/2018

What Antonio Sensati said about Eco Catering Equipment:

Great find; good service and very supportive customer care.

Tim

Eco Catering Equipment

6 years ago

Dear Antonio,

Thank you for taking the time to leave us feedback, it is appreciated. We are really pleased to hear you were happy with the service received and to get a 5-star review. This means a lot and the feedback will help us learn and develop as a team.

Thank you

Tim
Eco-Catering-Equipment.co.uk

Product reviews

good value for money and great communication.

Value for money : Excellent

Suitability : Excellent

Quality : Excellent

Tim

Eco Catering Equipment

6 years ago

Dear Antonio,

Thank you for taking the time to leave us feedback on the DC SD50 dishwasher. We are pleased to see you are happy with the unit. This info. goes a long way and helps monitor the suitability and performance of the dishwashers we supply. It also helps other customers make an informed purchase of similar equipment.

Thank you

Tim
Eco-Catering-Equipment.co.uk

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HA

Harry

6 years ago

Date of purchase: 02/01/2018

What Harry said about Eco Catering Equipment:

The lady I spoke with was really helpful and informative. The ice machine arrived the next day. Can't fault the service, thank you.

Tim

Eco Catering Equipment

6 years ago

Hi Harry,

Thank you for sparing the time to leave us feedback, it is appreciated. We're pleased to see a 5-star review and to hear you got the service we strive for.

This information is invaluable to us and will be fed back to the team.

Thank you.

Tim
Eco Catering Equipment

Product reviews

This was replacing a Hoshizaki we had for years at this site. Only had it a little while but it's working well and the ice is great. Exactly what we expect from Hoshizaki and the reason we don't buy a

...

Read all

Value for money : Excellent

Suitability : Exceptional

Quality : Exceptional

Tim

Eco Catering Equipment

6 years ago

Hi Harry,

Thank you for the feedback on your Hoshizaki ice machine, we appreciate. It's great to hear you are happy with it, we're sure it will continue to give you years of trouble free ice making. Even though you are familiar with Hoshizaki and their quality it is still good to have feedback confirming the new unit is as good as expected. It also helps others decide what to buy.

Thank you.

Tim
Eco Catering Equipment

0

Trusted Customer

6 years ago

Date of purchase: 02/01/2018

Eco Catering Equipment were great from start to finish. I needed some help choosing a water boiler and the sales team were very friendly and helpful.

Tim

Eco Catering Equipment

6 years ago

Hi,

Thank you for taking the time to leave us feedback, it is appreciated. We're really pleased you were happy with the service received and glad we could help.

If you need anything further please do not hesitate to contact us.

Kind regards

Tim
Eco Catering Equipment

Product reviews

0

Trusted Customer

6 years ago

Date of purchase: 10/15/2017

Friendly and helpful and provided what we wanted at a good price. I had the confidence to pay by bank transfer (one is always told to pay by credit card so one can claim if there's any problem) credi

...

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Tim

Eco Catering Equipment

6 years ago

Dear Sir,

Thank you for taking the time to leave us feedback, it is appreciated and goes a long way to helping us. We're glad to see a 5-star review and are happy that you received the service levels we strive for and that you put your trust in us to deliver.

Thank you once again for the order.

If you need any further assistance please do not hesitate to contact us.

Kind regards

Tim

Eco Catering Equipment

0

Eco Catering Equipment Reviews

Vegware compostable PLA Cold cups 12ozcompostable cups are good quality. I wish there could be a collection service since they cannot really be compostable locallyMore reviews of this product (1)View product website

Hobart Ecomax F504 - Undercounter Dishwasherall good except installation costMore reviews of this product (1)View product website

Hobart Ecomax Plus F503S DishwasherBefore I purchased the item I had compared the price.so I found the same item but cheaper. I honestly saved £840 .More reviews of this product (1)View product website

Instanta CTS17FGood water boiler. Exactly as expected. We’ve had Instanta before and this new one is as good as the othersMore reviews of this product (1)View product website

Liebherr GKPv 6570Liebherr was not a brand we have bought before but it is as good as Eco said. It is more than other fridges we looked at but it is a very good fridge....More reviews of this product (1)View product website

Instanta CTS10FA quality water boiler. We've had other brands over the years and the quality has been questionable. We decided to buy a better unit this time and so ...More reviews of this product (1)View product website

DC Products Ltd. Undercounter dishwasher, SD50good value for money and great communication.More reviews of this product (1)View product website

Hoshizaki IM-30CNE-HCThis was replacing a Hoshizaki we had for years at this site. Only had it a little while but it's working well and the ice is great. Exactly what we e...More reviews of this product (1)View product website

BCAFCT10The water boiler is great and very easy to useMore reviews of this product (1)View product website

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