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Echelon Fitness UK Reviews

https://echelonfit.uk/

Quality at-home indoor exercise equipment with on-demand & live classes taught by our world-class instructors.

Service

ratings over the past year

Displaying all 116 reviews

Trusted Customer

1 year ago

Date of purchase: 02/23/2024

Great bike, love the subscription, excellent customer service

Amazing customer service, Debbie went above and beyond to help us.

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David Toft

1 year ago

Date of purchase: 03/24/2024

What David Toft said about Echelon Fitness UK:

Not clear how it integrates with the tablet app and no customer support (Uk). All feels very poor on the software and support side.

Customer Service

Echelon Fitness UK

1 year ago

Hi David, Thank you for taking the time to provide us with your feedback. Our Customer Service team have been trying to reach you to provide support however, we haven't yet received a reply from you. Should you require any further assistance, please either reply to the email we sent you, or you can contact us here: cs@echelonfit.uk +44 (0)1604 420517 https://echelonfituk.zendesk.com/hc/en-gb/requests/new With kind regards, Echelon Fit UK

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Trusted Customer

1 year ago

Date of purchase: 03/28/2024

Emailed with regards to delivery date and received a promt response.

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Ian Morley

1 year ago

Date of purchase: 03/22/2024

What Ian Morley said about Echelon Fitness UK:

Brilliant purchase got me back into fitness

Fantastic customer service from start to finish

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Kerry McArdle

1 year ago

Date of purchase: 03/19/2024

What Kerry McArdle said about Echelon Fitness UK:

Highly recommend

Great service from start to finish

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Trusted Customer

1 year ago

Date of purchase: 03/14/2024

Fantastic! Just what I needed to get back into keeping fit!

Busy working mum didn’t have time to go to the gym anymore so this fits around my new life style. Definitely enjoying it.

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Edward Callan

1 year ago

Date of purchase: 03/09/2024

What Edward Callan said about Echelon Fitness UK:

As soon as I ordered my stride the company was so helpful to my with emails and when delivery was due I was kept updated at every step very good to buy from.

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Ian

1 year ago

Date of purchase: 03/04/2024

What Ian said about Echelon Fitness UK:

Excellent customer service!!

Contacted customer service about an issue with my bike that required a replacement bike (covered under frame warranty) and had a great experience and quick turnaround on getting the new bike and...

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Anthony Ship

1 year ago

Date of purchase: 03/07/2024

What Anthony Ship said about Echelon Fitness UK:

Great, great

Great customer service problem sorted without a fuss would highly recommend

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Rachel Williams

1 year ago

Date of purchase: 12/20/2023

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What Rachel Williams said about Echelon Fitness UK:

Excellent service

Excellent service from start to finish. The delivery guys were very helpful and placed my bike in the room of my choice. One happy customer.

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About Echelon Fitness UK

Echelon is a global fitness company dedicated to inspiring and motivating healthy living through state-of-the-art technology and applications, immersive content, and cutting edge entertainment whilst always engaging our member-based community.

Echelon’s wide variety of high quality smart bikes, smart treadmill, smart rower, and smart fitness mirror allow people to workout in their own space, in their own time, and in their own way by delivering a community to inspire, classes to challenge, and instructors to motivate. Experience connected home fitness unlike ever before with Echelon.

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