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E-Cigarette Direct Reviews

Rated
Exceptional

Ecigarette & Vaping Experts since 2008! The latest and greatest in eliquid and vaping hardware. Shop online, or visit in store.

Service
4.9
/5
Product
4.6
/5

5

4

3

2

1

763

30

4

2

4

803

ratings over the past year

Displaying all 27,488 reviews
SH
Stephen Hughes
7 years ago
Date of purchase: 11/08/2017
What Stephen Hughes said about E-Cigarette Direct:
I’ve been using them for years, and they’re consistently good
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Trusted Customer
7 years ago
Date of purchase: 11/05/2017
Always very professional and helpful with fast delivery. Have used E-cigarette Direct for many years and would be pleased to highly recommend their products and service.
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Trusted Customer
7 years ago
Date of purchase: 01/18/2018
Fantastic service
Fantastic range and service Quick delivery and reliable
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MW
Michael Wells
Hitchin, Herts
7 years ago
Date of purchase: 01/11/2018
What Michael Wells said about E-Cigarette Direct:
Always sent to me immediately. A friendly person telephoned me previously querying if I had ordered wrongly, which I had, and put the order right. A very good mail order service.
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FE
fiona edwards
7 years ago
Date of purchase: 01/23/2018
What fiona edwards said about E-Cigarette Direct:
Customer service is poor. I recently complained that my cartridges were running out too quickly. In my experience one usually lasts until the battery runs out, usually an entire day. Instead of...

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Trusted Customer
7 years ago
Date of purchase: 11/09/2017
Trusted website
Excellent customer care and service as always from Andrea.
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CW
Carol Wood
7 years ago
Date of purchase: 11/15/2017
What Carol Wood said about E-Cigarette Direct:
Great service,quick delivery
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Trusted Customer
7 years ago
Date of purchase: 11/28/2017
Excellent E-Cig Retailer
The usual next day delivery virtually guaranteed.
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CP
Christine Pryce
7 years ago
Date of purchase: 02/01/2018
What Christine Pryce said about E-Cigarette Direct:
Best e-cig company ever!
One of the best, easiest & most reliable companies I have ever used - online or offline. They never let me down. I ordered at 3:30pm and got my order at 10:30am the next day: that's under 24 hours!...

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JM
Janette Meldrum
7 years ago
Date of purchase: 11/03/2017
What Janette Meldrum said about E-Cigarette Direct:
Service is excellent but I have had the odd dud cartridge I haven't mentioned to you, or I would have given you 5 stars
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About E-Cigarette Direct
The company was founded in 2008 by Jean Rasbridge and James Dunworth. Initially run from Jean’s kitchen in an old farmhouse, the company grew rapidly through its focus on customer support and service and after Jean’s shed, drive and dining room (the last straw!) had been turned into packing stations, the company moved to its first warehouse. In 2013 the company opened its first shop in Neath, South Wales, and now has a network of shops throughout the South-West and Wales, and resellers as far away as Australia.
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Unit 4-5 Bell Court, Felinfach, Swansea, Swansea, SA5 4HP, United Kingdom
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About E-Cigarette Direct
The company was founded in 2008 by Jean Rasbridge and James Dunworth. Initially run from Jean’s kitchen in an old farmhouse, the company grew rapidly through its focus on customer support and service and after Jean’s shed, drive and dining room (the last straw!) had been turned into packing stations, the company moved to its first warehouse. In 2013 the company opened its first shop in Neath, South Wales, and now has a network of shops throughout the South-West and Wales, and resellers as far away as Australia.