We booked and payed for a 4x4 car, we had a 2x car withour air conditioning, we have to pay a whole amonut to trifhty.
We exepext to get back the money
Ellena van Tonder
Drive South Africa
8 years ago
We apologize for the service delivery failure from Thrifty. We are in contact with their management to resolve the situation and obtain the refund for you. Our Customer Care Division will be in touch via e-mail. Kind regards - the Drive South Africa Team
Product reviews
Ellena van Tonder
Drive South Africa
8 years ago
We apologize for the service delivery failure from Thrifty. We are in contact with their management to resolve the situation and obtain the refund for you. Our Customer Care Division will be in touch via e-mail. Kind regards - the Drive South Africa Team
Date of purchase: 08/18/2017
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Drive South Africa:
i arranged for polo but when I got there they gave another car and the polo was given to the other guy cos he wanted a corolla and it was not available
Ellena van Tonder
Drive South Africa
9 years ago
Thank you very much for taking the time to supply us with your feedback.Unfortunately as per both our supper, as well as our Terms and Conditions we are only able to confirm vehicle Groups and not specific vehicles. All the vehicles in a group is shown on our website when you hover over the image, the list of vehicles are repeated when you make and enquiry. We also repeat the list of vehicles in the group on our Confirmation e-mail accompanied by the car rental voucher.
Kind regards
The Drive South Africa Team
Product reviews
Ellena van Tonder
Drive South Africa
8 years ago
Thank you very much for taking the time to supply us with your feedback.Unfortunately as per both our supper, as well as our Terms and Conditions we are only able to confirm vehicle Groups and not specific vehicles. All the vehicles in a group is shown on our website when you hover over the image, the list of vehicles are repeated when you make and enquiry. We also repeat the list of vehicles in the group on our Confirmation e-mail accompanied by the car rental voucher.Kind regardsThe Drive South Africa Team
It is the only online booking company we use - always. Brilliant, value for money and hassle free
Date of purchase: 08/15/2017
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Drive South Africa:
Good value
Date of purchase: 08/16/2017
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Trusted Customer
Feefo Verified
9 years ago
Ntuthuzelo was incompetent. He made us pay for a group that wasn't available.
Ellena van Tonder
Drive South Africa
9 years ago
We regret the inconvenience suffered. Thankfully we were able to immediately source an alternative vehicle for you and refund the price difference between the two cars. Due to the many different sources of bookings, availability with suppliers are constantly changing. The quicker payment is processed for a booking the better the chances are that the vehicle selected will still be available.
Kind regards
The Drive South Africa Team
Product reviews
Date of purchase: 08/16/2017
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Drive South Africa:
Better service. Phone numbers should work. Replacement vehicle ahould not be a downgrade.
Ellena van Tonder
Drive South Africa
9 years ago
We've tried numerous times to get hold of you to obtain more information regarding the after hours support and the details of the breakdown. Unfortunately we haven't received any response from you.
We will keep trying from our side.
The Drive South Africa Team
Product reviews
Date of purchase: 08/15/2017
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Drive South Africa:
I used them for the first time and I am very happy with their quick response and service
Product reviews
Date of purchase: 08/14/2017
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Trusted Customer
Feefo Verified
Rustenburg
9 years ago
What Trusted Customer said about Drive South Africa:
The service was fantastic and would definitely recommend it and buy again. The only improvement that I would suggest is to give customers an option to choose from the groups of cars that they have...
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Date of purchase: 08/07/2017
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Drive South Africa:
Good service and staff is friendly and fast. I can recommend Drive SA
Product reviews
Date of purchase: 08/14/2017
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Drive South Africa:
i will keep on buying from Drive South Africa and the agent by the name of Elizma she is very good person to work with.
Drive South Africa car hire is your complete online motor vehicle resource supplying a wide range of car rental, 4x4 hire, Africa camper rental, chauffeur and transfer services and self-drive tours across Southern Africa.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Drive South Africa car hire is your complete online motor vehicle resource supplying a wide range of car rental, 4x4 hire, Africa camper rental, chauffeur and transfer services and self-drive tours across Southern Africa.
