I booked a ford focus for pick up at Port Elizabeth Airport at 7:30, when i arrived i was not sure which car rental to go to, I called Drive South Africa , office hours only open at 8:00am, waited...
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Product reviews
Asanda
Drive South Africa
10 years ago
We truly apologise for the inconvenience caused by the confusion of where to pick your car up. And we are glad that it was solved in time for your trip.
Have a great weekend.
Asanda,
Drive South Africa
Date of purchase: 11/03/2014
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Trusted Customer
Feefo Verified
11 years ago
Voucher initially incorrect. Pleasant service and correct followup.
Asanda
Drive South Africa
10 years ago
Thank you. We are glad your problem could get solved in time.
Have a nice day.
Asanda,
Drive South Africa
they managed to get me the car even when i booked the very same morning-DriveSA is super
Asanda
Drive South Africa
10 years ago
We are glad you were very happy with your booking. We will be happy to hear from you again soon.
Asanda,
Drive South Africa
Product reviews
Date of purchase: 11/05/2014
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Trusted Customer
Feefo Verified
11 years ago
Speedy
Product reviews
Asanda
Drive South Africa
10 years ago
Thank you for your feedback. We hope to make the booking process even more better with our new, upcoming website. Please be patient with us until then.
Have a wonderful day further.
Asanda,
Drive South Africa
Date of purchase: 11/05/2014
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Trusted Customer
Feefo Verified
11 years ago
Answered my queries efficiently and very politely on the phone and via email
Asanda
Drive South Africa
10 years ago
Thank you for your feedback, we appreciate it. We hope your experience will be better next time when you collect your car at the supplier's.
Asanda,
Drive South Africa
Product reviews
Date of purchase: 11/03/2014
0
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Trusted Customer
Feefo Verified
11 years ago
The service is excellent and the price is very standard
Asanda
Drive South Africa
10 years ago
Thank you. Call again soon.
Asanda,
Drive South Africa
The booking process was ok. The agent assisting me wasn't very helpful though and it got worse when I wanted to extend my rental. I was told that I couldn not extend with Drive South Africa and that...
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Drive South Africa
Drive South Africa
11 years ago
Thank you for completing the survey. As a booking agent Drive South Africa must adhere to the Terms & Conditions of their relevant suppliers. Should a renter wish to extend their rental, all necessary arrangements must be made before the end date and time printed on the car rental voucher is reached. We need to obtain authorisation from the supplier that the rental can be extended and that the vehicle is not earmarked for a future rental.
Failure to do so results in breach of contract and Drive South Africa is no longer able to extend the rental. A higher daily rental rate is charged by the relevant car rental supplier since they need to move vehicles at great cost on short notice to ensure other renters are not affected.
You are welcome to contact either Steve or André at any time, it is always nice for them to hear from ex employees.
Best regards
The Drive South Africa Team
Drive South Africa car hire is your complete online motor vehicle resource supplying a wide range of car rental, 4x4 hire, Africa camper rental, chauffeur and transfer services and self-drive tours across Southern Africa.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Drive South Africa car hire is your complete online motor vehicle resource supplying a wide range of car rental, 4x4 hire, Africa camper rental, chauffeur and transfer services and self-drive tours across Southern Africa.
