Booking agency did not pass on my information to rental company.
Arrived to Windhoek and no car was waiting for me.
No transportation to get into town.
Eventually got the car the next day. Was not...
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Drive South Africa
Drive South Africa
11 years ago
We apologise for the service delivery failure due to the delay of your flight from 08:30 to 21:30. Our partner has been in contact directly regarding the product and the support offered during the rental.
Kind regards
The Drive South Africa Team
Our apologies for the delayed checkout procedure during the peak holiday time. Our partners are working on a solution to shorten the checkout procedure while still communicating essential information to our clients.
Kind regards
The Drive South Africa Team
I wish Drive SA would implement a system they could use to identify repeat clients faster. Perhaps some of loyalty bonus system too?
Asanda
Drive South Africa
11 years ago
Hello
Thank you for your suggestion. We will pass it to the management.
Enjoy your day.
Asanda,
Drive South Africa
Product reviews
Date of purchase: 11/25/2014
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Trusted Customer
Feefo Verified
11 years ago
Very efficient and prompt
Product reviews
Asanda
Drive South Africa
11 years ago
Thank you very much for your positive feedback. We appreciate it and we will pass it to the sales department staff so that they can see how happy our clients are with their excellent service.
Enjoy your day.
Asanda,
Drive South Africa
Date of purchase: 12/03/2014
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Trusted Customer
Feefo Verified
11 years ago
Rental experience was great.
Product reviews
Asanda
Drive South Africa
11 years ago
Thank you, we appreciate your feedback. We dully apologise for the inconvenience that you experienced while picking your car up.
Enjoy your day.
Asanda,
Drive South Africa
Date of purchase: 11/25/2014
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Trusted Customer
Feefo Verified
11 years ago
Good service on collection & return
Product reviews
Asanda
Drive South Africa
11 years ago
We appreciate the positive feedback, thank you.
Enjoy your day.
Asanda,
Drive South Africa
Date of purchase: 12/01/2014
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Trusted Customer
Feefo Verified
11 years ago
excellent
Product reviews
Asanda
Drive South Africa
11 years ago
Thank you. We appreciate the feedback.
Enjoy your day.
Asanda,
Drive South Africa
Date of purchase: 12/01/2014
0
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Trusted Customer
Feefo Verified
11 years ago
The service is excellent
Asanda
Drive South Africa
11 years ago
Thank you for the feedback. Much appreciated.
Asanda,
Drive South Africa.
Drive South Africa car hire is your complete online motor vehicle resource supplying a wide range of car rental, 4x4 hire, Africa camper rental, chauffeur and transfer services and self-drive tours across Southern Africa.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Drive South Africa car hire is your complete online motor vehicle resource supplying a wide range of car rental, 4x4 hire, Africa camper rental, chauffeur and transfer services and self-drive tours across Southern Africa.
