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DPI Insurance Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,078 reviews

Geoff

Feefo Verified

Stockport

8 years ago

What Geoff said about DPI Insurance:

Excellent service and claims assistance *****

The service at DPI has been excellent, and they have always been thorough in their dealing with myself. In regards to claims, I have found them more than willing to fight on my behalf and look after...

Trusted Customer

Feefo Verified

8 years ago

Customer service has definitely dropped

Have been insuring with them for many years. This year sadly just a case of keep having to chase them! Not sure if I will be a customer next year...

Michael

DPI Insurance

8 years ago

Thank you for your feedback, we are sorry to hear that you were dissatisfied with our service. Having reviewed our file I can see that we regularly spoke with yourself regarding the changes needed to be made to your policy in the run up to your renewal. I can see that there was a slight delay with the insurer amending the policy documents for you which was out of our control, however due to this delay as a gesture of goodwill we offered a discount on your renewal premium which you were subsequently happy to renew.

Please accept our apologies if you felt our service this year fell below our normal high standards, we will endeavour to ensure we rectify this at next renewal and hopefully you will remain a valued customer of DPI Insurance.

Barry

Feefo Verified

8 years ago

What Barry said about DPI Insurance:

Friendly, fast, efficient service!

I can thoroughly recommend DPI insurance. From start to finish nothing was too much of a problem. Calls returned promptly, very friendly service and extremely competitive rates.

Trusted Customer

Feefo Verified

8 years ago

Excellent

Excellent service good advice given at all times would highly recommend

Ian

Feefo Verified

8 years ago

What Ian said about DPI Insurance:

personal service

Joyce

Feefo Verified

Dundee

8 years ago

What Joyce said about DPI Insurance:

Friendly and Trustworthy

I have used DPI for many years for my business and personal insurance . I can rely on them to ensure I have the correct cover at the best price possible .Friendly trustworthy and a pleasure to deal...

Lesley

Feefo Verified

London

8 years ago

What Lesley said about DPI Insurance:

Flexible, reliable - DPI has covered my home and business for over a decade

Fantastic customer service - DPI is always responsive and steps up to provide me and my company (I have a combined policy) with flexible cover. With a wealth of experience, the DPI team really 'get'...

Trusted Customer

Feefo Verified

8 years ago

Very pleased with the help we have received.

Jaswinder

Feefo Verified

8 years ago

What Jaswinder said about DPI Insurance:

Excellent as always, have used for a few years.. Very helpful..

Peter

Feefo Verified

Clayhall, ilford essex

8 years ago

What Peter said about DPI Insurance:

They are friendly and helpful and competitive

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