The product I ordered was never delivered, and I am still awaiting a response from their customer services team. Only one star because I can't rate them minus 5.
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FC
Frank CUTCHIE
Feefo Verified
3 years ago
What Frank CUTCHIE said about Wessex Mill:
Disappointing, awful after sales service
Delivery prompt, but short delivered by one item, have emailed twice but apart from receiving an acknowledgement of my first email have had no response from Customer service, second email appears to...
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JP
Jon PENNYCOOK
Feefo Verified
Basingstoke
3 years ago
What Jon PENNYCOOK said about Wessex Mill:
Good flour and good price, but it took a while before it was dispatched
Good flour and good price, but it took a while before it was dispatched
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Trusted Customer
Feefo Verified
3 years ago
Incorrect product sent -no response when I try to sort it. Awful service
I was sent an item I hadn't ordered rather than what I wanted. I have emailed and used their contact form - 2 weeks on from this, still no response and no resolution.
The flour we get is great- but...
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Trusted Customer
Feefo Verified
3 years ago
Excellent customer service
There was a courier issue with my delivery - Wessex customer relations proved to be excellent , prompt resolution , reimbursement and excellent communication I could not fault their help resolving an...
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Trusted Customer
Feefo Verified
3 years ago
Very disappointed, as a home baker, you no longer offer 10kg bags
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DC
David Charlton
Feefo Verified
3 years ago
What David Charlton said about Wessex Mill:
Great service.
Website was easy to use and find the products that were being looked for with all items available. it was also easy to complete the order h prompt delivery service.
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Trusted Customer
Feefo Verified
3 years ago
Very happy with the service provided
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LS
Louise Smethurst
Feefo Verified
3 years ago
What Louise Smethurst said about Wessex Mill:
Easy online ordering and efficient delivery. Just what you need.
Excellent. Efficient and speedy
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Trusted Customer
Feefo Verified
3 years ago
Really lovely flour from the best farmers. Would highly recommend. Good service and fast delivery.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.