How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Search reviews

Looking for our business site?

Visit

Feefo.com

Donald Russell Reviews

https://www.donaldrussell.com

Service

Product

ratings over the past year

Donald Russell is no longer an active Feefo customer

Displaying all 138,485 reviews

Trusted Customer

3 years ago

Date of purchase: 05/26/2021

Once again excellent

Excellent and particularly with the new website. Good quality always.

Product reviews

Mr Ward

Chesham, Bucks

3 years ago

Date of purchase: 05/28/2021

What Mr Ward said about Donald Russell:

Great service and products

Everything I've ordered, over several years now,has been of excellent quality and delivered on time.

Product reviews

Trusted Customer

3 years ago

Date of purchase: 05/26/2021

Pre/After sales service is first class,very polite, listening, fast acting

Excllent service as always and an extra item added at the last minute and our guests thoroughly enjoyed the Canapés.

Product reviews

Customer Services

Donald Russell

3 years ago

Thank you for taking the time to leave your comments, customer feedback is very important to us at Donald Russell. We are sorry the Deep Filled Quiche Lorraine was not as you anticipated but thank you for bringing it to our attention. We have now been in touch and resolved this to your satisfaction, however please let us know if we can be of any further assistance.

Trusted Customer

3 years ago

Date of purchase: 05/25/2021

All excellent

Service excellent as usual, staff very helpful and polite, goods arrive well packed.

Product reviews

Mr Jack

3 years ago

Date of purchase: 05/25/2021

What Mr Jack said about Donald Russell:

Continued excellent service.

As an online provider, Donald Russell excels both in quality and variety of product. Delivery is always on time and goods are in first class frozen condition and well packaged.

Product reviews

Mr Hobbs

3 years ago

Date of purchase: 06/02/2021

What Mr Hobbs said about Donald Russell:

Great value, great quality

Excellent value quality product. The meat is so fresh and tasty. Have just ordered again.

Product reviews

Mrs Davis

3 years ago

Date of purchase: 06/01/2021

What Mrs Davis said about Donald Russell:

Always good service.

Good service. They have done well for us especially during the last year.

Product reviews

Trusted Customer

3 years ago

Date of purchase: 05/20/2021

All very good.

Delicious product, excellent and speedy delivery, good value for money. What more can you want?!

Product reviews

Trusted Customer

3 years ago

Date of purchase: 05/28/2021

Website needs improvement

Ordering process is alright, but there's something wrong with their site display. Not sure if it's because of Mac and iphone or the browser. On iphone safari the 'skip to top' does not work with...

Read all

Product reviews

Trusted Customer

3 years ago

Date of purchase: 05/18/2021

Reliably good products

Reliable service ; goods arrived as promised and still beautifully frozen

Product reviews

Not received a review invite?

About Donald Russell

Donald Russell, Royal Warrant holder and Britain's leading mail order meat supplier. Based in Aberdeenshire, Scotland, we are the UK's biggest mail order and online butcher. We champion the art of craft butchery and mature meat on the bone to deliver tender flavoursome cuts to customers.

Read all

01467 629666

Unit 4-7 Harlaw Road, Inverurie, Aberdeenshire, AB51 4FR, United Kingdom

Why trust Feefo reviews?

Learn more about Feefo

About Donald Russell

Donald Russell Reviews

Chocolate BrowniesMore reviews of this product (101)View product websiteSome of the best Brownies I have served up. Well done

Summer Cheesecake SelectionMore reviews of this product (21)View product websiteLoved these so tasty but quite filling.

Dry Cured Back Bacon SlicesMore reviews of this product (3)View product websiteI did not eat these but my husband informed me they were great and so tasty

Alpine FriesMore reviews of this product (2,155)View product websiteHad these before always a favourite

Free-range Chicken Mini FilletsMore reviews of this product (202)View product websiteHad them to put in the freezer for a just in case occasion. Used them and they were delicious and quick to cook.

Pavé Rump SteakMore reviews of this product (533)View product websiteGreat taste and easy to cook

Fish & ChipsMore reviews of this product (10)View product websiteI thought the chips were a wee bit sparse, fine but sparse. Fish perfect.

Dry Aged Ribeye Sharing SteakMore reviews of this product (28)View product websiteJust eaten them for lunch today with in between ciabatta bread and home grown salads

Salmon & Champagne en CroûteMore reviews of this product (38)View product websiteJust as good as befoe even though the filling wit the slamon was a new future, but delicious all the same

Alpine FriesMore reviews of this product (2,155)View product websiteThese are always delicious and are one of our favourites

Sweet Potato FriesMore reviews of this product (15)View product websiteNot quite as delicious as the normal Alpine fries but still delicious

Deep Filled Quiche LorraineMore reviews of this product (66)View product websiteA little disappointing we thought the pastry base was too thin and still a bit soggy perhaps the freezing was not enough?

Scottish Smoked Salmon with Malt WhiskyMore reviews of this product (88)View product websiteFantastic smoked whisky taste without being overpowering

Sliced Black PuddingMore reviews of this product (291)View product websiteAlways the best as firm favouite for my occasional Sunday fry-up!!!

Salmon & Champagne en CroûteMore reviews of this product (38)View product websiteVery delicious especially with salad.

Centre Cut Fillet SteakMore reviews of this product (432)View product websiteExcellent value and very tender

Pork SausagesMore reviews of this product (67)View product websiteSimply the best pork sausages out there…..

Ultimate Steak Burger SelectionMore reviews of this product (168)View product websiteGood selection of burgers

Sirloin SteakMore reviews of this product (360)View product websiteThe steaks do not seem to be aged as described and are cut thinner hence not to previous purchases quality, sorry.

Premium Barbecue BundleMore reviews of this product (8)View product websiteSuperb quality and value for money bundle

Steak & KidneyMore reviews of this product (159)View product websiteDelicious and make a good meal on a cold day.

Barnsley Lamb ChopMore reviews of this product (593)View product websiteVery tasty and a quick meal.

Mini Christmas Roast SelectionMore reviews of this product (125)View product websiteVery tasty, well presented. Just right for two people.

Slow Cooked Jacob's LadderMore reviews of this product (132)View product websiteVery generous portions. Excellent flavour

White Chocolate and Ginger CheesecakesMore reviews of this product (39)View product websiteDelicious! Wanted these for a special meal for just the two of us so not worth making them myself. These were as good as homemade!

Caramelised CarrotsMore reviews of this product (181)View product websiteVery tasty - could have made them myself but our local supermarket were not stocking young tender carrots - so these were a treat.

Chicken & Chorizo AlfredoMore reviews of this product (8)View product websiteI don't usually buy ready meals but we purchased these for our self catering holiday, so we did not have to eat out and sordid I have to spend time at the cooker! Product was very flavoursome.

LasagneMore reviews of this product (1,504)View product websiteVery rich in delicious meat. We prefer a slightly higher veg content.

Tuna Pasta BakeMore reviews of this product (16)View product websiteI don't usually buy ready meals but we purchased these for our self catering holiday, so we did not have to eat out and sordid I have to spend time at the cooker! Product was very flavoursome.

Aubergine ParmigianaMore reviews of this product (229)View product websiteI don't usually buy ready meals but we purchased these for our self catering holiday, so we did not have to eat out and sordid I have to spend time at the cooker! Product was very flavoursome.

Vegetable LasagneMore reviews of this product (164)View product websiteTasty and generous portions. An easy, healthy meal! What’s not to like?!

Pork Lorne Sausage SlicesMore reviews of this product (429)View product websiteThis has much more meat content (60%?) compared to your typical Lorne sausages (30% meat). That's why it's meaty and very tasty! The best Lorne sausage I've ever had!

LasagneMore reviews of this product (1,504)View product websiteVery good and rich lasagne with plenty of minced meat.

Salt BeefMore reviews of this product (662)View product websiteThe salt beef is water-locked! Feels and taste like a sponge and when you squeeze it water comes out which is disgusting. I tried heating it with microwave and pan frying it but couldn't improve it....Read all

Chuck Eye SteaksMore reviews of this product (107)View product websiteI've ordered chuck eye steaks twice and found the quality varies. The first batch wasn't that great with the meat a little too tough. The second batch was great! thick cut and very flavourful with...Read all

Bavette SteaksMore reviews of this product (43)View product websiteI've ordered bavette twice and both times I found their bavette a lot tougher than those from other butchers (including supermarket ones and artisan fresh meat butchers). I tried varies methods of...Read all

Flat Iron SteakMore reviews of this product (114)View product websiteNot bad but not better than those bought from Morrisons.

Beer Battered Onion RingsMore reviews of this product (18)View product websiteLove this! I just bake it in my air fryer and it came out golden and crunchy and looks like one from steak house! I would buy again.

Deep Filled Quiche LorraineMore reviews of this product (66)View product websiteVery good and tasty quiche. The best shop bought ones i've ever had. The ample amount of smoky bacon in the quiche really makes a difference!

Traditional Steak & Kidney PieMore reviews of this product (90)View product websiteFlavour is great with good amount of meat inside. The crust is very nice too! The kidney flavour is just right without overpowering.

Pork Loin SteaksMore reviews of this product (197)View product websiteJuicy and very pleasant taste. Easy to cook and I was proud to serve them up.

4 Gammon SteaksMore reviews of this product (96)View product websiteVery generous portions and tasty, tasty, tasty.

Extra Trimmed Rump MedallionsMore reviews of this product (240)View product websiteEven I can serve these up medium rare and very tasty

Cumberland & Honey Pork SausagesMore reviews of this product (13)View product websiteTender, tasty and a generous portion.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?