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Dobies Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 9,844 reviews

Lorna Tucker

Feefo Verified

4 years ago

What Lorna Tucker said about Dobies:

Good value.

Prompt efficient service. Good quality seed potatoes. Good value.

Amy

Dobies

4 years ago

Thank you for your review, we appreciate your comments and are pleased to hear you are happy with our service. It is always good to hear positive reviews and we pride ourselves in making sure your order is of great quality and arrives as quickly as possible. Kind Regards, Dobies

Ann Widdows

Feefo Verified

4 years ago

What Ann Widdows said about Dobies:

As expected

Arrived on time. Well-packaged. Reasonable instruction leaflet.

Amy

Dobies

4 years ago

Thank you for your wonderful review. It is great to hear that you are happy with your order. It is always good to hear positive reviews, and we pride ourselves in making sure your order arrives as quickly as possible and in good condition. Kind Regards, Dobies

john judge

Feefo Verified

Pleasley Vale, Mansfield

4 years ago

What john judge said about Dobies:

they sent incomplete address to yodel

they sent incomplete address to yodel , consequently the order did not arrive and was sent back to depot . i then had to do some phoning around to get the order moving again which was a bit of a pain...

Naomi

Dobies

4 years ago

Thank you for your review. I am sorry to hear there were some problems with your order but can see we have replaced it for you. The order is on it's way to you so should arrive shortly. I hope everything arrives safely but if there are any problems please let us know. Your feedback is much appreciated.

Clive Walker

Feefo Verified

Hillview allotment association Blackwood Gwent

4 years ago

What Clive Walker said about Dobies:

great service and back up. only criticism is that the web site could be made easier to use especially for non savvy users, the seed is of great quality and the delivery usually arrives within 4 four...

Amy

Dobies

4 years ago

Thank you for your review. We are pleased to hear that you are happy with the service received. We are sorry to hear that you have had some difficulties with using our website, we will pass on your feedback. Kind Regards, Dobies

Graham

Feefo Verified

Westhoughton, Bolton

4 years ago

What Graham said about Dobies:

The lady I spoke to on the phone was efficient and solved my problem.Thank you.

Amy

Dobies

4 years ago

Thank you for your review. We are sorry that there was an issue with your order but we are pleased to hear that our Customer Service Team were able to resolve this for you. We appreciate your feedback. Kind Regards, Dobies

Trusted Customer

Feefo Verified

4 years ago

Poor service

Items sent by post arrived safely and on time. Items sent by Yodel did not arrive as address on label was incomplete. Twice I emailed Dobies but the customer services dept did not bother to respond,...

Naomi

Dobies

4 years ago

Thank you for taking the time to leave your review. I am sorry that there was a problem with the Yodel delivery and the address was incomplete. It appears the address was missing your house name but this has now been updated on our system for future use. I am not able to see any emails received from you so this may be why did not respond regarding your query. I do apologise for any inconvenience this may have caused.

Brenda's Lad

Feefo Verified

Hampshire

4 years ago

What Brenda's Lad said about Dobies:

Efficient

Quick and efficient response to order

Naomi

Dobies

4 years ago

Thank you for your positive review. It is great to know you are happy with the service we provide and appreciate your feedback.

Brian Crawford

Feefo Verified

Didcot

4 years ago

What Brian Crawford said about Dobies:

Crawford

Sent wrong type of potato

Naomi

Dobies

4 years ago

Thank you for taking the time to leave your review. I am sorry if we sent the wrong variety of Potato but believe this may have been a substitution. I can see we have resolved this issue already and apologies for any disappointment. We do appreciate your valued feedback.

Glyn Jukes

Feefo Verified

Powys

4 years ago

What Glyn Jukes said about Dobies:

Good, very good,,but not quite perfect

Service was excellent, and on the whole packaging was robust for both the 12 blueberry bushes, and the 12 raspberry canes. However they miss out on the full 5 stars because 1, some damage to 4 of the...

Naomi

Dobies

4 years ago

Thank you for your positive review. I am sorry if there was some damage to the Blueberry plants and one of the Raspberry plants was not up to standard. I will contact you via direct email to further your query and apologise for any disappointment.

Sara Ward

Feefo Verified

4 years ago