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Dobies Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 9,877 reviews

Carole T

Feefo Verified

Cumbria

4 years ago

What Carole T said about Dobies:

Excellent

Excellent service and very quick delivery. My onions are sprouting and my potatoes are chitting away good-oh !!

Amy

Dobies

4 years ago

Thank you for your wonderful review! We are pleased to hear that your onions and potatoes are doing so well, we appreciate your feedback. Kind Regards, Amy, Dobies Customer Care

Trusted Customer

Feefo Verified

4 years ago

Prompt service as always.the seeds are usually reliable looking forward to a good crop.

Megan

Dobies

4 years ago

We are grateful for the time you have taken to share your feedback with us, we are so pleased to hear you are happy with the items and service received. Kindest regards, Meg. Dobies Customer Services.

Trusted Customer

Feefo Verified

4 years ago

Very good service and well packaged

Megan

Dobies

4 years ago

Thank you for your 5 Star Review. I am glad to hear you are happy with your order and our service. Your comments are appreciated and thank you for taking the time to let us know. Kindest regards, Meg. Dobies customer services.

Maureen Seager

Feefo Verified

4 years ago

What Maureen Seager said about Dobies:

Excellent service, very speedy delivery

Megan

Dobies

4 years ago

Thank you for your 5 star review, we are so pleased to hear the item arrived in the promised time. Kindest regards, Dobies Customer Services.

Stephen Donnelly

Feefo Verified

4 years ago

What Stephen Donnelly said about Dobies:

Customer service could be better

There were several delays to my oder and I had to seek answers as to why there were delays instead of just being told. The time my tree arrived it was in good condition and packed well.

Megan

Dobies

4 years ago

Thank you ever so much for your feedback. We apologise for any inconvenience caused by the delays but we are pleased to hear you are happy with the product once it was delivered. We can confirm delay messages should automatically come through so we will certainly look into this further. Kindest regards, Megan. Dobies customer services.

Shane Nash

Feefo Verified

4 years ago

What Shane Nash said about Dobies:

As always, deliveries are good and well packed.

I haven't planted them yet but the corms look really good and healthy.

Megan

Dobies

4 years ago

Just what we like to hear! We are glad you are happy with the service and product you have received thank you for taking the time to share this review with us. Kindest regards, Meg. Dobies Customer Services.

Patricia Ruff

Feefo Verified

Tenterden

4 years ago

What Patricia Ruff said about Dobies:

Wonderful service

I cannot speak too highly of the service I got from Dobies when My order wasn’t quite what I wanted . They were so pleasant and helpful . I have ordered from them for years and the service and...

Megan

Dobies

4 years ago

This review has made our day! We are so pleased to hear you are happy with the service you have received from our team. We apologise for the initial issues with your order but are glad to hear this was smoothed out quickly. Thank you for taking the time to share your review and for your continued support. Kindest regards, Meg. Dobies customer services.

Trusted Customer

Feefo Verified

4 years ago

Excellent service as always

Megan

Dobies

4 years ago

Trusted Customer

Feefo Verified

4 years ago

Gave me a different potato variety than ordered. No explanation or apology.

Provide better information as to why substituting products

Megan

Dobies

4 years ago

Thank you for taking the time to share your review. We are sorry to hear you have received the incorrect item, this is not the standard of service we strive to provide our customer and we apologise for the inconvenience caused. We can confirm this appears to be due to a packing error in our warehouse as apposed to a substitution and we have arranged for the missing variety to be sent out to you straight away please allow up to 10 days for this to be delivered. Should you have any questions please do not hesitate to contact our customer care team via info@dobies.co.uk. Kindest regards, Meg. Dobies Customer Services.

Trusted Customer

Feefo Verified

4 years ago

Good quality.

Strong healthy plants and good quality bulbs.

Megan

Dobies

4 years ago

We are over the moon to hear this! Thank you so much for taking the time to share your review with us, we are glad you are happy with the products you have received. Kindest regards, Meg. Dobies customer services.

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